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SM Voice Support

Technical Support/Repair

You will receive a dedicated team for technical support post install/migration. In the event you need technical support or to report an outage, please contact the number below.

For questions on Technical Support/Repair, call 808-643-4774 (M-F, 8am - 4pm)

Programming your new phone system

Your new phone system is self-programmable. However certain change activity may require you to place an order with Hawaiian Telcom. To make this transition as easy and seamless as possible for you, we will waive any remote software changes or programming requests for the first 30 days after installation.

Any changes that Hawaiian Telcom/SystemMetrics needs to make after the first 30 days will be estimated and charged to your account.

For questions on programming, call 808-643-4775 (M-F, 8am - 4pm)

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