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Managed Network Services

For Today’s Always Connected World.

Your business depends on your network operating at its best and without disruption. This requires day-to-day maintenance and operational support that is difficult to manage and sustain internally.

Let us be your Managed Network Service (MNS) Provider

Through our operations hub in downtown Honolulu, we provide a portfolio of Managed Network Services to keep your data and systems protected, available and running at its optimal performance levels. Solutions include management of your existing route/switch or network security devices, or turn-key Hardware as a Service (HWaaS) that includes fully managed, touch-free rental hardware.

MNS STANDARD
Security Device Specifics (Firewalls, IPS, UTM) additional security-specific features:

Verify current Signatures are up-to-date and apply the latest when not
Monitor and configure device to ensure default vendor Signatures are active and operating

MNS STANDARD
Device Configuration Management includes all MNS BASIC features, plus

Device on-boarding assessment to validate best practices
Automated configuration backups
Weekly “on-change” config backups
24x7 support to restore configurations
Application of critical patches
Quarterly firmware upgrades
24x7 vendor ticket support to resolve issues — open, follow-up, and closure
Vendor coordination to replace defective devices and components
Remote CPE troubleshooting
Execution of requested configuration and policy changes

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