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How to reprogram Speed Dialing and Call Forwarding on your Business Voice (Business All-in-One) service

How to reprogram Speed Dialing and Call Forwarding on your Business Voice (Business All-in-One) service

Assigning Speed Dials: 
To assign a Speed Dial, press and hold an unassigned line key. Fill in the First Name, Last Name, and Contact number and press the Save button. The name will now appear on the programmed button. Press the button to begin a call.

 

Editing Speed Dials – formal method:
Select the Menu button and select the Features option from the Main Menu. Scroll down to the Contact Directory and press Select. Scroll to the directory item you wish to change and select Edit. Scroll to the information they wish to change, edit the information, and then press Save.

 

Editing Speed Dials – quick method:
Press and hold down the Speed Dial key you wish to change. The Edit Contact menu will come up with the appropriate Contact information. Edit the information as listed above.

 

Call forwarding:
Forwarding Calls – from the Telephone User Interface From the idle screen, select the Forward soft key. Select the type of forwarding you wish to enable: Always – To forward all incoming calls No Answer – To forward all unanswered incoming calls Busy – To forward calls that arrive when you are already in a call. Enter a number to forward calls to. Press the Enable soft key.

 

To find more helpful articles on your Business Voice phone service, click here.

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