Description of this article
Troubleshooting Your Hawaiian Telcom TV System
Details and tips to help you get the best from Hawaiian Telcom TV
Your DVR puts you in control of your TV viewing. You can record, pause, and replay your favorite shows at the touch of a button. Now you can watch what you want, when you want.
Your Hawaiian Telcom TV Set Top Box
The HomePortal® 5168NV Gateway provides you High-Speed Internet access. It also acts as an advanced gateway which lets you connect your home-networked devices wirelessly or via one of four 10/100 Ethernet ports.
The HomePortal® 3801HGV Gateway provides you High-Speed Internet access. It also acts as an advanced gateway which lets you connect your home-networked devices wirelessly or via one of four 10/100 Ethernet ports.
TV service and maintenance.
Learn how to clear the Emergency Alert System or "EAS" message from your TV using your remote.
With Roku’s Single Sign-On feature, once you verify your Hawaiian Telcom TV subscription for a supported TV Everywhere (TVE) channel by signing in using your Hawaiian Telcom My Account username and password, you are automatically verified for other supported channels.