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Contact Us

Contact Us

September 13, 2023 - Our hearts are with Maui residents during this challenging time. Hawaiian Telcom teams are working to restore services as quickly and safely as possible. For updates on Maui restoration efforts and support, please call (808) 643-MAUI (6284) or go here:

Residential Service

Customer Service and Billing Inquiries

(877) 482-2211 – Toll Free

Available 24 Hours

Technical Support


Available 24 hours

Chat Support

Chat online with an agent

Monday - Friday, 8:00 am - 7:00 pm

Hawaiian Telcom TV Sales and Service Center

Downtown Service Center - 1177 Bishop St.


Mon - Fri 8:00am - 5:00pm; Sat 9:00am - 5:00pm

Kapolei Service Center - 91-979 Kamaaha Ave.


Mon - Fri 8:00am-5:00pm; Sat 9:00am-5:00pm


Hawaiian Telcom Headquarters
Hawaiian Telcom
1177 Bishop Street
Honolulu, HI 96813

Bill Payments
Hawaiian Telcom
P.O. Box 30770
Honolulu, HI 96820-0770

Please call or email us if you have questions or need help.