We've Arrived — Come Visit Your Local Hawaiian Telcom Store

Stop by our brand-new store for expert help, exclusive offers, and hands-on demos.

Schedule a Consultation
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Get Support
Whether you need to pay a bill or exchange equipment, our friendly team of experts is here to help.
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Exclusive In-Store Offers
Visit us for special deals only available to walk-in customers.
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Neighborhood Connection HUB
We're more than just internet — we're part of your community.
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See The Fiber Difference
Test out Fioptics Internet, Fioptics+ TV, and streaming demos right in-store.

Stores, Kiosks & Service Centers

Services



Schedule A Consultation

Prefer we reach out to you? Fill out the form and one of our dedicated account representatives will contact you about products and offerings, or can help with paying your bill and troubleshooting. View our store locator below and ensure you choose a location with the correct services available.

Join us at an upcoming event!

  • Kaukau & Kars: Sunset Kruise & Kaukau – Ka Makana Ali'i | September 5 | 11:00 AM – 5:00 PM
  • Full Moon Market – Residence Inn | September 11 | 5:00 PM – 9:00 PM
  • Full Moon Market – Residence Inn | September 12 | 5:00 PM - 9:00 PM
  • Autumn Gift Fair – Ka Makana Ali'i | September 12 | 11:00 AM - 5:00 PM
  • New Wave Night Market – Kapolei Golf Club | September 25 | 5:00 PM - 9:00 PM
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Featured Brands

Come on in and check out our awesome lineup of products from trusted brands.

Plus, enjoy up to 6 months interest-free financing and billing through your Account.
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Meet the Team

Come meet our friendly team of retail sales consultants ready to help you elevate your connection.

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Jair Kadooka

Sr. Retail Sales Manager


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Brandon Peyatt

Store Manager, Ka Makana Ali'i


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Brandon Baquiel

Retail Sales Consultant, Ka Makana Ali'i
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Jonnah Lashay Respicio

Retail Sales Consultant, Ka Makana Ali'i


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Pono Fuata

Retail Sales Consultant, Ka Makana Ali'i


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Stacia McDonald

Retail Sales Consultant, Ka Makana Ali'i
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Troy Simeona

Retail Sales Consultant, Ka Makana Ali'i


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Amber Willey

Retail Sales Consultant, Downtown


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Kamorie Thomas

Retail Sales Consultant, Downtown

FAQs

What type of support is available at the retail locations? What type of support is available at the retail locations?
Can I return or exchange equipment in-store? Can I return or exchange equipment in-store?
What should I bring when visiting a Hawaiian Telcom store? What should I bring when visiting a Hawaiian Telcom store?
Can I get technical support at the store? Can I get technical support at the store?
Do I need an appointment to visit a store? Do I need an appointment to visit a store?
How can I contact customer service? How can I contact customer service?

Regarding your address

According to our records, this address is not able to establish services in our cart because there is a pending order. If you are a current customer, you can view your account online here. For any questions, please call or chat with us below.

(808) 643-3456

Regarding your account

You are currently logged into My Account as a business customer. If you want to make changes to your account, call us at 808-643-0944 to speak with a business representative. Select an option below to proceed.

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