Fioptics Internet Assistance

Fioptics Internet Assistance

Get affordable Internet that fits your budget with Fioptics Internet Assistance, available to qualified households.

Order Now     808-643-0859

Fioptics Internet Assistance

Fioptics Internet Assistance helps ensure households can afford the broadband Internet they need for work, school, healthcare, and more.

The benefit provides a discounted rate of $30 per month for 12 months for Fioptics 100/100 Mbps Symmetrical Internet to eligible households, with no data caps and no contracts. This price is limited to one Fioptics Internet Assistance discount per address.

How to Apply for Fioptics Internet Assistance?


Check Requirements

In order to qualify for Fioptics Internet Assistance, you must either:

  • Have qualified for the Lifeline program
  • Participated in the Affordable Connectivity Program (ACP) within the past 12 months.



Order Online or Call

Order Online     808-643-0859

Frequently Asked Questions

What is Fioptics Internet Assistance?

  • Fioptics Internet Assistance is an affordable, reliable and faster Internet option for low-income households.


How do I apply for Fioptics Internet Assistance?

  • You can apply for Fioptics Internet Assistance by ordering using the link above, or calling 808-643-0859.


How do I qualify for this Fioptics Internet Assistance?

  • To qualify, customers have either qualified for Lifeline Program or have participated in the Affordable Connectivity Program within the past 12 months.


When will this rate be applied to my account?

  • The rate will be applied as soon as the new Internet order is established.


How long does the $30 internet price last?

  • This is a 12-month promotion from the service start date.


Can I receive a paper bill?

  • No, you will not receive a paper copy of your bill. The program requires participants be opted in to eBill paperless billing in order to be approved for the discount.


Does this service include in-home WiFi?

  • No, you have the option to rent a wireless router from us for just $10.99/month or you can bring your own device.

Does this program apply to existing customers?

  • Yes, but you must call (808)-643-0859 to inquire about the program to qualify.


Can I have additional services with Fioptics Internet Assistance?

  • Customers can add phone service to their Fioptics Internet Assistance plan for $10/mo more (subject to taxes & fees). Customers with this plan cannot add TV to their account.


If I qualify for Lifeline can it be applied on top of this discount?

  • Yes, qualified Lifeline customers can qualify for Fioptics Internet Assistance.


How long is this program running?

  • This program runs from 6/1/2024 through 12/31/2024.

Looking for faster speed?

Hawaiian Telcom has affordable high-speed internet plans and bundles that fit your needs.

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Limited time offer for new* residential customers with eBill subscription. $29.99/mo for 1 year from service start date for customers subscribing to Fioptics 100 Internet. eBill is required to receive the full promotional discount. Standard Rates apply after promotional period. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. Service/speeds not available in all areas; subject to final confirmation of service. Advertised price does not include one-time Activation Fee or monthly Gateway Fee (currently $10.99/mo). Taxes, surcharges and other fees apply. Rates, rate plans, fees and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2024 Hawaiian Telcom *not valid for customers who had an active account in the past 6 months