Hawaiian Telcom Business

Customer Support


Get the most out of your Hawaiian Telcom service. Here you will find answers to the most frequently asked questions you may have about your services. Easily search for information, browse through our quick links or download other support materials.

Special Announcements

Business All-in-One and Business Voice Essentials customers: to access the Voice Portal Management Tool, please use this link, https://portal.bvoip.hawaiiantel.com and log-in with your credentials.

Bill Block Service: Hawaiian Telcom offers Bill Block service free of charge to prevent unauthorized, non-telecommunications charges on our business customer's bills. To sign up, call 808-643-4411.

Search support by keyword

Still need assistance?

If you don’t see anything on this page directly related to your issue, please let us know how we can be of assistance by submitting a Support Request. A Hawaiian Telcom representative will contact you as soon as possible.

Submit Support Request