Managed Network Services

We’ll take care of your networks. You take care of business.

If you have multiple sites or remote workers that depend on constant uptime, but limited resources to troubleshoot network problems when they arise, our Managed Network Services are the answer. We’ll work non-stop to get you back to business as usual.

Let us be your Managed Network Service Provider

By leveraging our expert staff and state-wide support infrastructure, you can rest easy knowing that your voice and data networks are being monitored 24x7 to ensure the stability and quality of your business-critical communications.

Security Awareness Training

Your employees could be your company’s most overlooked security vulnerability. This 1-hour presentation will help them understand their role in protecting your business.

Incident
Response

What do you do once you’ve been hacked? With this service you can call upon our Security Incident team to help you understand exactly what happened and why.

Forensic
Analysis

If you’ve had sensitive data lost or compromised, our security experts will perform a full analysis and help you make informed decisions on how best to recover and move forward.

Penetration
Testing

We’ll put your network security to the test by trying to break in and find its flaws. Then we’ll share what we’ve learned and show you how to strengthen your defenses.

Security
Assessment

Hawaiian Telcom will perform a comprehensive security audit on your business to help ensure your compliance with the regulatory requirements of HIPAA, PCI, GLBA and Risk.

Let us be your Managed Network Service Provider

By leveraging our expert staff and state-wide support infrastructure, you can rest easy knowing that your voice and data networks are being monitored 24x7 to ensure the stability and quality of your business-critical communications.

Benefits

  • Network assessment and software update services 
  • Optimized network speed and performance 
  • Continuous around the clock monitoring 
  • Full-time staffed Network Operations Center 
  • Skilled and certified network technicians 
  • Customizable service to fit your unique needs 
  • Investment protection and optimization 

Features

  • Network assessment and readiness analysis 
  • Equipment configuration and management 
  • 24/7/365 remote monitoring of your network equipment 
  • Flexible alert notification via email, text, or phone 
  • Customer portal with usage and status reporting 
  • Backup of all core network configurations 
  • Quick access to vendor hardware replacement 
  • Troubleshooting support 
 

Connect with the experts

at cbts and hawaiian telcom

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Let us design a solution custom-tailored to meet your needs.