Article Date: 10/07/2014
For concerns with your Hawaiian Telcom service, please call our Customer Care Center at 643-6111 and we’ll work to resolve your issues in a timely manner.
To escalate your concern, please request to speak with a supervisor. They will do everything in their power to solve your problem.
We suggest you write down the following information for your records:
- supervisor’s name
- date of the conversation.
If you’re not satisfied with the outcome of our resolution, you may contact Hawaiian Telcom’s Customer Relations Department at email@example.com or call 643-3377. Or submit a Support Request form at www.hawaiiantel.com/support for Internet/Home Phone or www.hawaiiantel.com/tvsupport for TV services.