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Contact Us

Please call or email us if you have questions or need help.

Residential Service

Customer Service and Billing Inquiries

643-3456 (877) 482-2211 – Toll Free

Available 24 Hours

 

Mobile Phone Service

808-643-6677

Mon - Fri 8:00am – 5:00pm


Technical Support

808-643-6111

Available 24 hours

Hawaiian Telcom TV Service Center

Downtown Service Center - 1177 Bishop St.

808-643-1177

Mon - Fri 8:00am - 5:00pm; Sat 9:00am - 5:00pm


Kapolei Service Center - 91-979 Kamaaha Avenue Kapolei, HI

808-643-7788

Mon - Fri 8:00am - 5:00pm; Sat 9:00am - 5:00pm

Business Service

Customer Service and Billing Inquiries

808-643-4411
(877) 482-4411 – Toll Free

Mon – Fri 8:00am – 5:00pm


Technical Support – Available 24 hours

808-643-6111

Government Service

Customer Service and Billing Inquiries

808-643-3211

Mon – Fri 8:00am – 5:00pm


Technical Support – Available 24 hours

808-643-6111

Yellow Pages

Oahu Directory Distribution Information

808-833-2018


Yellow Page Directory Dispute Line

808-539-7500

Hawaiian Telcom Excavation Desk

808-546-7746

Excavation Permit Information Available at www.Hawaiiantel.com/excavation. For Permit Assistance Only

Permit Drop-off & Pick-up: 1177 Bishop Street, Main Lobby
Mon - Fri 8:00am - 3:30pm

Community Relations

Customer Relations

808-643-3377


Media Relations

808-546-1888

Other Services

General Information Offices

808-546-4511


Directory Assistance Local & National

411


Time of Day

808-643-8463


Fraud, Legal Compliance & Nuisance Call Bureau

808-643-7111


Addresses

Hawaiian Telcom Headquarters
Hawaiian Telcom
1177 Bishop Street
Honolulu, HI 96813

Bill Payments
Hawaiian Telcom
P.O. Box 30770
Honolulu, HI 96820-0770