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Contact Us

Please call or email us if you have questions or need help.

Residential Service

Customer Service - TV, Internet, Home Phone, Long Distance, Wireless

643-3456


Out of State – Toll Free

(877) 482-2211


Billing Inquiries

643-3456


24x7 Technical Support - TV, Internet, Home Phone, Long Distance

643-6111


Technical Support – Wireless Only

643-3456


Hawaiian Telcom TV Sales and Service Center

Hawaiian Telcom Total Entertainment Kiosk
Pearlridge Center Uptown - 98-1005 Moanalua Rd
Mon-Sat 10am – 9pm, Sun 10am – 6pm


Downtown Service Center - 1177 Bishop St.
Mon-Fri 8am-5pm; Sat 9am-5pm; Sun closed

643-1177


Pearl City Service Center - 1029 Makolu St., Suite D
Mon-Fri 10am-7pm; Sat 10am-6pm; Sun closed

643-7788


Addresses

Hawaiian Telcom Headquarters
Hawaiian Telcom
1177 Bishop Street
Honolulu, HI 96813

Bill Payments
Hawaiian Telcom
P.O. Box 30770
Honolulu, HI 96820-0770

Mailing Address
Hawaiian Telcom
P.O. Box 2200
Honolulu, HI 96841