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May 3, 2024 - Service advisory for Hawaiian Telcom customers: We experienced connectivity issues in our network that impacted all Hawaiian Telcom services as well as the ability to reach our Call Center. At this point we have isolated and repaired the issues, if you are still experiencing issues, please reboot your equipment. Thank you for your patience and understanding.

For updates on Maui restoration efforts and support, please call (808) 643-MAUI (6284) or go here: www.hawaiiantel.com/maui.

Residential Service

Customer Service and Billing Inquiries

808-643-3456
(877) 482-2211 – Toll Free

Available 24 Hours
 
 
 
 
 
 

Technical Support

808-643-6111

Available 24 hours


Chat Support

Chat online with an agent

Monday - Friday, 8:00 am - 7:00 pm

Hawaiian Telcom TV Sales and Service Center

Downtown Service Center - 1177 Bishop St.

808-643-1177

Mon - Fri 8:00am - 5:00pm; Sat 9:00am - 5:00pm


Kapolei Service Center - 91-979 Kamaaha Ave.

808-643-7788

Mon - Fri 8:00am-5:00pm; Sat 9:00am-5:00pm

Addresses

Hawaiian Telcom Headquarters
Hawaiian Telcom
1177 Bishop Street
Honolulu, HI 96813

Bill Payments
Hawaiian Telcom
P.O. Box 30770
Honolulu, HI 96820-0770

Please call or email us if you have questions or need help.