Hawaiian Telcom Business

Customer Support

Get the most out of your Hawaiian Telcom service. Here you will find answers to the most frequently asked questions you may have about your services. Easily search for information, browse through our quick links or download other support materials.

Special Announcements

May 3, 2024 - Service advisory for Hawaiian Telcom customers: We experienced connectivity issues in our network that impacted all Hawaiian Telcom services as well as the ability to reach our Call Center. At this point we have isolated and repaired the issues, if you are still experiencing issues, please reboot your equipment. Thank you for your patience and understanding.

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If you don’t see anything on this page directly related to your issue, please let us know how we can be of assistance by submitting a Support Request. A Hawaiian Telcom representative will contact you as soon as possible.

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