Business Service Terms and Conditions

Terms & Conditions

Service Terms and Conditions for Hawaiian Telcom products.

Hawaiian Telcom Terms of Service for Business Customers

300 Mbps + Voice Bundle
Limited time offer. Service and speeds subject to location availability. The $29.99 Voice offer is per line of Centrex Biz Plus voice service when bundled with Business Internet. $59.99 Business Internet offer is for 300 Mbps download and 50 Mbps upload speed when bundled with Centrex Biz Plus voice service. Pricing does not include taxes, fees and assessments. This promotion may not be combined with any other promotional or pricing offer. Speed and pricing comparison based on Hawaiian Telcom Business Internet with 300 Mbps download speeds and Spectrum Business Internet with 60 Mbps download speed for $59.99/mo as indicated on spectrum.com on November 21, 2017. Other restrictions apply. ©2017 Hawaiian Telcom. All rights reserved.

Business All-in-One 

Early Termination Fees. The User Minimum is set forth in the attached Quotation. Customer agrees to maintain this User Minimum throughout the Service Period. If Customer falls below the User Minimum prior to expiration of the Service Term, Customer shall pay, within 30 days of such termination, an early termination fee for each user less than the User Minimum. The termination charge will equal 50% of the base (undiscounted/standard) monthly recurring charges for the remainder of the Service Period (“User Minimum Fee”).

The Business All-in-One bundle requires HTSC provided Broadband service. Customer agrees to maintain the Broadband service through the Term of the bundle contract. If Customer disconnects the Broadband service prior to the Term expiration date, Customer shall pay, within 30 days of such termination, an early termination fee. The termination charge will equal 50% of the base (undiscounted/standard) monthly recurring charge for the remainder of the Service Period.

If Customer disconnects Broadband service, and this service is part of a Business All-in-One bundle, then Hosted Voice service will also be terminated, and the User Minimum Fees will also be assessed.

Office 365 30 Day Free Trial

30-day trial of Microsoft® Office 365 promotion may not be combined with any other promotional or pricing offer. Customer agrees to these terms and conditions if customer decides to use the promotion. Hawaiian Telcom reserves the right to modify or cancel this program at any time. 30-day trial of Microsoft Office 365 is for demonstration purposes and available for new service only. Customer is solely responsible for removing any customer data, content, program or application stored or loaded onto the service prior to the trial expiration and Hawaiian Telcom has no liability for the loss, destruction, or unavailability of any customer data, content, program or application upon expiration of the trial period. Upon expiration of the trial period the customer has the option to purchase the service from Hawaiian Telcom. Limited Time Offer. Other terms, conditions and restrictions apply. ©2017 Hawaiian Telcom

Business Fiber Internet – First Month Free
First month free offer is valid for new service and applicable to fiber speed tiers Extreme, Ultimate, Elite, Fiber 100, Fiber 300, Fiber 500, and Fiber 1 Gig. Discount does not apply to other services purchased with Hawaiian Telcom. One time installation charge (Reg. $199) waived with this promotion upon install may be applied if service is terminated within 12 months. Any change to account or service plan will cancel promotional discount. Other terms, conditions and restrictions may apply. ©2017Hawaiian Telcom