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Terms & Conditions

Service Terms and Conditions for Hawaiian Telcom products.

Hawaiian Telcom Terms of Service for Residential Customers

Hawaiian Telcom Terms of Service for TV

Hawaiian Telcom Terms of Service for HT Now

Standard TV Rates and Service Information

Standard Internet Rates

Referral Rewards Terms & Conditions

TV Offers

Basic TV + DVR + 100 Mbps Internet – $49.95/mo. For 3 years
Limited time offer for new Hawaiian Telcom TV subscribers. Offer includes Basic TV, Whole Home DVR, first TV Set Top Box, and up to 100 Mbps High-Speed Internet. Standard rates apply after promotional period. Base prices are subject only to future reasonable programming price increases that are applicable to all packages. Standard rates apply to products not included in the bundle after promotional period. Any change to service will cancel the promotional price. One-time installation charge (Reg. $150 value) waived and assumes reusing existing wiring; additional charges apply for new outlets/wiring. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s payment. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. Each additional TV requires a Set Top Box in order to receive TV service and will be charged a monthly fee. Wireless Gateway and Set Top Box(es), along with associated Remote Control(s) and power supplies, must be returned upon disconnection of service otherwise equipment return fee(s) will apply. General: Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change. Other terms, conditions, and restrictions apply, visit hawaiiantel.com/terms for details. © 2017 Hawaiian Telcom.


Advantage TV + DVR + 300 Mbps Internet + HD - $79.95/mo for 3 years
Limited time offer for new Hawaiian Telcom TV subscribers. Offers includes Advantage TV package, Whole Home DVR, HD, up to two TV Set Top Boxes, and up to 300 Mbps High-Speed Internet. Standard rates apply after promotional period. Base prices are subject only to future reasonable programming price increases that are applicable to all packages. Standard rates apply to products not included in the bundle after promotional period. Any change to service will cancel the promotional price. One-time installation charge (Reg. $150 value) waived and assumes reusing existing wiring; additional charges apply for new outlets/wiring. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s payment. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. Each additional TV requires a Set Top Box in order to receive TV service and will be charged a monthly fee. Wireless Gateway and Set Top Box(es), along with associated Remote Control(s) and power supplies, must be returned upon disconnection of service otherwise equipment return fee(s) will apply. General: Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change. Other terms, conditions, and restrictions apply, visit hawaiiantel.com/terms for details. © 2017 Hawaiian Telcom.


Advantage Plus TV + DVR + HD + 500 Mbps Internet Bundle -– $109.95/mo for 3 years
$109.95/mo limited-time offer is for new Hawaiian Telcom TV subscribers only , which includes Advantage Plus TV package, HD, Whole Home DVR, Movie Variety Pack, up to 4 Set Top Boxes, and up to 500 Mbps High-Speed Internet. Standard rates apply after promotional period. One time installation charge (Reg. $150) waived with this promotion and assumes reusing existing wiring; additional charges apply for new outlets/wiring. Any change to account or service plan will cancel promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s payment. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Lower speeds may be available for lower cost. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. Set Top Boxes are included and each additional TV requires a Set Top Box in order to receive TV service. Wireless Gateway and Set Top Box(es), along with associated Remote Control(s) and power supplies, must be returned upon disconnection of service otherwise equipment return fee(s) will apply. Internet: Service within a TV bundle includes up to 300 Mbps service where available. General: Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change. Other terms, conditions, and restrictions may apply. © 2017 Hawaiian Telcom


Advantage Plus TV + DVR + HD + 1000 Mbps Internet Bundle - $129.95/mo for 3 years
$129.95/mo limited-time offer is for new Hawaiian Telcom TV subscribers only , which includes Advantage Plus TV package, HD, Whole Home DVR, Movie Variety Pack, up to 6 Set Top Boxes, up to 1000 Mbps High-Speed Internet for 3years. Standard rates apply after promotion period. One time installation charge (Reg. $150) waived with this promotion and assumes reusing existing wiring; additional charges apply for new outlets/wiring. Any change to account or service plan will cancel promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s payment. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Lower speeds may be available for lower cost. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. Set Top Boxes are included and each additional TV requires a Set Top Box in order to receive TV service. Wireless Gateway and Set Top Box(es), along with associated Remote Control(s) and power supplies, must be returned upon disconnection of service otherwise equipment return fee(s) will apply. Internet: Service within a TV bundle includes up to 300 Mbps service where available. General: Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change. Other terms, conditions, and restrictions may apply. © 2017 Hawaiian Telcom


(COPPER) Basic TV + DVR + 21 Mbps Internet - $39.95/mo for 3 years
$39.95/mo limited time offer for new Hawaiian Telcom TV subscribers. Offers include first TV Set Top Box, DVR, one Set Top Box and up to 21 Mbps High-Speed Internet. Standard rates apply after promotional period. Base prices are subject only to future reasonable programming price increases that are applicable to all packages. Standard rates apply to products not included in the bundle after promotional period. Any change to service will cancel the promotional price. One-time installation charge (Reg. $150 value) waived and assumes reusing existing wiring; additional charges apply for new outlets/wiring. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s payment. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. Each additional TV requires a Set Top Box in order to receive TV service and will be charged a monthly fee. Wireless Gateway and Set Top Box(es), along with associated Remote Control(s) and power supplies, must be returned upon disconnection of service otherwise equipment return fee(s) will apply. General: Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change. Other terms, conditions, and restrictions apply, visit hawaiiantel.com/terms for details. © 2017 Hawaiian Telcom.


(COPPER) Advantage TV + DVR + HD + 21 Mbps Internet - $69.95/mo for 3 years
Limited time offer for new Hawaiian Telcom TV subscribers. Offers include first TV Set Top Box, Whole Home DVR, HD, up to 2 Set Top Boxes, and up to 21 Mbps High-Speed Internet. Standard rates apply after promotional period. Base prices are subject only to future reasonable programming price increases that are applicable to all packages. Standard rates apply to products not included in the bundle after promotional period. Any change to service will cancel the promotional price. One-time installation charge (Reg. $150 value) waived and assumes reusing existing wiring; additional charges apply for new outlets/wiring. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s payment. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. Each additional TV requires a Set Top Box in order to receive TV service and will be charged a monthly fee. Wireless Gateway and Set Top Box(es), along with associated Remote Control(s) and power supplies, must be returned upon disconnection of service otherwise equipment return fee(s) will apply. General: Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change. Other terms, conditions, and restrictions apply, visit hawaiiantel.com/terms for details. © 2017 Hawaiian Telcom.


(COPPER) Advantage Plus TV + DVR + HD + 21 Mbps Internet Bundle – $99.95/mo for 3 years
$99.95/mo limited-time offer is for new Hawaiian Telcom TV subscribers only , which includes Advantage Plus TV package, HD, Whole Home DVR, Movie Variety Pack, up to 4 Set Top Boxes, and up to 21 Mbps High-Speed Internet. Standard rates apply after promotional period. One time installation charge (Reg. $150) waived with this promotion and assumes reusing existing wiring; additional charges apply for new outlets/wiring. Any change to account or service plan will cancel promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s payment. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Lower speeds may be available for lower cost. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. Set Top Boxes are included and each additional TV requires a Set Top Box in order to receive TV service. Wireless Gateway and Set Top Box(es), along with associated Remote Control(s) and power supplies, must be returned upon disconnection of service otherwise equipment return fee(s) will apply. Internet: Service within a TV bundle includes up to 300 Mbps service where available. General: Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change. Other terms, conditions, and restrictions may apply. © 2017 Hawaiian Telcom


Additional Set Top Boxes discount
Additional Set Top Boxes are available for subscription at regular rates at $4.95/mo. For 3 years. Taxes, surcharges and fees apply. Rates and offers subject to change. Other conditions and restrictions apply. ©2017 Hawaiian Telcom


300 Mbps upgrade for $20/mo for 3 years
Limited time offer for an upgrade to 300 Mbps High-Speed Internet for $20/mo for 3 years is for new Hawaiian Telcom TV subscribers only. To be eligible, Advantage TV or Advantage Plus TV service is required. Standard rates apply after promotional period. Service/speeds not available in all areas; subject to final confirmation of service. Taxes, surcharges and fees apply. Rates and offers subject to change. Other conditions and restrictions apply. ©2016 Hawaiian Telcom


500 Mbps upgrade for $40/mo for 3 years
Limited time offer for an upgrade to 500 Mbps High-Speed Internet for $20/mo for 3 years is for new Hawaiian Telcom TV subscribers only. To be eligible, Advantage TV or Advantage Plus TV service is required. Standard rates apply after promotional period. Service/speeds not available in all areas; subject to final confirmation of service. Taxes, surcharges and fees apply. Rates and offers subject to change. Other conditions and restrictions apply. ©2017 Hawaiian Telcom


1 Gig upgrade for $60/mo for 3 years
Limited time offer for an upgrade to 1 Gig High-Speed Internet for $60/mo for 3 years is for new Hawaiian Telcom TV subscribers only. To be eligible, Advantage TV or Advantage Plus TV service is required. Standard rates apply after promotional period. Service/speeds not available in all areas; subject to final confirmation of service. Taxes, surcharges and fees apply. Rates and offers subject to change. Other conditions and restrictions apply. ©2017 Hawaiian Telcom


STARZ for 3 years
Limited time offer for new Hawaiian Telcom TV and Internet bundle subscribers CAN GET STARZ free for 36 Months. Standard rates apply after promotion period. Any change to account or service plan will cancel promotional price. General: Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change. Other terms, conditions, and restrictions apply, visit hawaiiantel.com/terms for details. © 2017 Hawaiian Telcom.

Premium Channel Package Promotion
First premium pack at $15.95/mo and subsequent premium pack at $9/mo offer applies to HBO, Showtime/TMC and Starz packs. Limited-time offer only. Rates and offers subject to change. Taxes, surcharges and fees apply. Other conditions and restrictions may apply, visit hawaiiantel.com/TV for more details. All Rights Reserved. ©2014 Hawaiian Telcom (10/13)

Internet Offers

11 Mbps Internet - $14.95 for 3 years
Limited-time offer for new Hawaiian Telcom residential customers subscribing to Basic High-Speed Internet with speeds up to 11 Mbps for $14.95/mo for 3 years. Standard rates apply after promotional period. Rate includes the use of a wireless gateway, no landline required. Faster speeds available for additional cost and savings vary by speed. No contract required and 30-day satisfaction guarantee included. Any change to account or service plan will cancel promotional price. If service is discontinued, a wireless gateway charge of $129.95 will be billed to the final invoice; customer has 90 days to return the gateway to receive a full credit. Service/speeds not available in all areas or on all telephone lines; subject to final confirmation of service. Offer subject to change or termination at any time. Taxes, surcharges and fees apply. Other restrictions may apply. ©2017 Hawaiian Telcom Services Company, Inc.


100 Mbps Internet - $34.95/mo for 3 years
Limited time offer for new Hawaiian Telcom residential customers only subscribing to High-Speed Internet 100 Mbps for $34.95/mo for 3 years. Standard rates apply after promotional period. Faster speeds and additional services available for additional cost. No contract required and 30-day satisfaction guarantee included. Any change to account or service plan will cancel promotional price. If service is discontinued, a wireless gateway charge of $129.95 will be billed to the final invoice; customer has 90 days to return the gateway to receive a full credit. Service/speeds not available in all areas or on all telephone lines; subject to final confirmation of service. Offer subject to change or termination at any time. Wireless gateway fee, taxes, surcharges and fees apply. Other restrictions may apply. ©2017 Hawaiian Telcom Services Company, Inc.


Internet + Home Phone $24.95/mo for 3 years
Promotional offer of $24.95/mo for 3 years is for new High-Speed Internet customers subscribing to a myChoice Connect bundle which includes Go Local Plus home phone, High-Speed Internet Basic tier and Wireless Gateway. 30-day satisfaction guarantee included. Standard rates apply after promotional period. Faster speeds available for additional cost. Any change to service plan will cancel promotional price. If service is discontinued, a wireless gateway charge of $129.95 will be billed to the final invoice; customer has 90 days to return the gateway to receive a full credit. Service/speeds not available in all areas or on all telephone lines; subject to final confirmation of service. Long Distance usage subject to tariff terms and conditions if bundle includes Call MoreSM. Hawaiian Telcom may suspend, restrict, or cancel customer’s services, or adjust charges if customer uses the plan for non-residential voice calling or other prohibited purposes as set forth in applicable tariff provisions. Free calls to Canada require subscription to the myChoice International calling plan, which has no monthly charges. Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change or termination at any time. Other terms, conditions, and restrictions may apply. © 2017 Hawaiian Telcom


Home Phone Offers

myChoice Plus
Stated bundle price refers to monthly recurring charge for included bundle service components only. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s payment. High-Speed Internet includes the use of a wireless gateway. If service is discontinued, a wireless gateway charge of $129.95 will be billed to the final invoice; customer has 90 days to return the gateway to receive a full credit. Service/speeds not available in all areas or on all telephone lines; subject to final confirmation of service. Call MoreSM: Long Distance usage subject to tariff terms and conditions. Hawaiian Telcom may suspend, restrict, or cancel customer’s services, or adjust charges if customer uses the plan for non-residential voice calling or other prohibited purposes as set forth in applicable tariff provisions. Free calls to Canada require subscription to the myChoice International calling plan, which has no monthly charges. Wireless: Discount on wireless service applies only to primary wireless service on a $39.99 and higher plan. General: Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change or termination at any time. Other terms, conditions, and restrictions may apply. © 2017 Hawaiian Telcom

myChoice Connect
Stated bundle price refers to monthly recurring charge for included bundle service components only. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s payment. High-Speed Internet includes the use of a wireless gateway. If service is discontinued, a wireless gateway charge of $129.95 will be billed to the final invoice; customer has 90 days to return the gateway to receive a full credit. Service/speeds not available in all areas or on all telephone lines; subject to final confirmation of service. Wireless: Discount on wireless service applies only to primary wireless service on a $39.99 and higher plan. General: Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change or termination at any time. Other terms, conditions, and restrictions may apply. © 2017 Hawaiian Telcom

myChoice Basic Plus $29.95/mo 3Yr Offer
Promotional rate $29.95/month for 3 years with free Voicemail offer for 1 year is for new subscribers to the myChoice Basic Plus bundle. No contract required and standard rates apply after promotional period. Any change to service plan, termination by Hawaiian Telcom for violation of service terms, or discontinuation of Internet service to customer’s location will cancel promotional price. Subscription must remain in the original party’s name to retain price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s payment. Call MoreSM: Long Distance usage subject to tariff terms and conditions. Hawaiian Telcom may suspend, restrict, or cancel customer’s services, or adjust charges if customer uses the plan for non-residential voice calling or other prohibited purposes as set forth in applicable tariff provisions. Free calls to Canada require subscription to the myChoice International calling plan, which has no monthly charges. Wireless: Discount on wireless service applies only to primary wireless service on a $39.99 and higher plan. General: Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change or termination at any time. Other terms, conditions, and restrictions may apply. © 2016 Hawaiian Telcom Nationwide long distance services are subject to service agreements, tariffs, and posted Rates, Terms, and Conditions. Universal Service Fund surcharge, and other fees and taxes apply. Available only to residential customers; may not be available in all areas or on all lines. Charges for direct-dialed domestic long distance calls will vary depending on usage and/or calling plan.

Call Moresm If the Customer uses the Plan for non-Residential voice calling purposes, including but not limited to autodialing; call forwarding of long distance calls; calls to 900/9xx numbers, chat lines, conferencing, porn lines, online services, or internet access services; data calls; resale; telemarketing; or any commercial or business use such as commercial facsimile, the Company may suspend, restrict or cancel the Customer’s service, subject to applicable notice requirements. Call detail is not included with this plan.

Simple Saver Plussm Simple Saver Plus rates are available when you subscribe to the qualifying local service and retain Hawaiian Telcom Long Distance as your carrier. If the qualifying local service is removed from your line, we will be glad to serve your nationwide long distance needs with the regular Simple Saver plan if another optional calling plan is not selected. Simple Saver inter-island rates are 8¢ per minute and mainland rates are 5¢ per minute and a higher monthly fee applies.

CONSUMER INFORMATION Long distance services are subject to service agreements and posted Rates, Terms and Conditions. Universal Service Fund surcharge, and other fees and taxes apply. Available only to residential customers; may not be available in all areas or on all lines. Charges for direct-dialed international long distance calls will vary depending on usage and/or calling plan.

Hawaiian Telcom Long Distance charges a Premium termination fee to recover the fees many foreign telecommunications companies impose for terminating calls they designated as premium (e.g., calls to mobile numbers, satellite calls, calls to chat lines and calls to 900 numbers). Premium termination fees may range from 2¢ per minute to 40¢ per minute and are in addition to the rate for international calls to non-premium numbers. Calling to certain destinations may be temporarily blocked without prior notice if Hawaiian Telcom deems it necessary to prevent unlawful or fraudulent use of its services. Calling to certain destinations may be temporarily blocked without prior notice if Hawaiian Telcom deems it necessary to prevent unlawful or fraudulent use of its services.

My World International Unlimited Country Plans If the Customer uses the Plan for non-Residential voice calling purposes, including but not limited to auto dialing; call forwarding of long distance calls; calls to 900/9xx numbers, chat lines, conferencing, porn lines, online services, or internet access services; data calls; resale; telemarketing; or any commercial or business use such as commercial facsimile, the Company may suspend, restrict or cancel the Customer’s service, subject to applicable notice requirements. My World International with City Rates rate displayed is for direct-dialed calls and will be charged based on Country and City Code.

The International Flat Rate plan does not offer discounts on international calling card or operator-assisted calls.

The Hawaiian Telcom company names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Hawaiian Telcom Holdco, Inc., or its subsidiaries or affiliates (collectively "Hawaiian Telcom"). You are not authorized to use any Hawaiian Telcom name or mark in any advertising, publicity or in any other commercial manner without the prior written consent of the appropriate Hawaiian Telcom entity. If you require more information on products and services controlled by tariffs details can be found here.

Wireless

Good (Basic Model) - This is an entry level low cost unit. Basic features include making and receiving calls and SMS or text messages. These phones do not generally have a camera, Bluetooth capabilities or expanded memories.

Better (Intermediate Model) - This is a mid-range phone in features and cost. These devices generally have cameras, Bluetooth, may be able to access the web, may have enhanced color displays and more features.

Best (Advanced Model) - These are the higher range models that run operating systems that can perform advanced features. Many of these handsets offer advanced features for corporate users such as email receipt and delivery, picture/video capture. Bluetooth, full internet access with web browsing, expandable memory, touch screen, faster processing and email support.

HAC Rating When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference they generate.

The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on their box together with other relevant approval markings.

The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device is vulnerable to interference you may not be able to use a rated wireless device successfully.

M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better/higher of the two ratings.

T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated wireless devices. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them).

Most phones that are rated T3 also have an M3 rating. Similarly, most phones rated T4 also have an M4 rating.

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices.

International Plans

CONSUMER INFORMATION Long distance services are subject to service agreements and posted Rates, Terms and Conditions. Universal Service Fund surcharge, and other fees and taxes apply. Available only to residential customers; may not be available in all areas or on all lines. Charges for direct-dialed international long distance calls will vary depending on usage and/or calling plan.

Hawaiian Telcom Long Distance charges a Premium termination fee to recover the fees many foreign telecommunications companies impose for terminating calls they designated as premium (e.g., calls to mobile numbers, satellite calls, calls to chat lines and calls to 900 numbers). Premium termination fees may range from 2¢ per minute to 40¢ per minute and are in addition to the rate for international calls to non-premium numbers.

Calling to certain destinations may be temporarily blocked without prior notice if Hawaiian Telcom deems it necessary to prevent unlawful or fraudulent use of its services.

My World International Unlimited Country Plans If the Customer uses the Plan for non-Residential voice calling purposes, including but not limited to auto dialing; call forwarding of long distance calls; calls to 900/9xx numbers, chat lines, conferencing, porn lines, online services, or internet access services; data calls; resale; telemarketing; or any commercial or business use such as commercial facsimile, the Company may suspend, restrict or cancel the Customer’s service, subject to applicable notice requirements.

My World International with City Rates rate displayed is for direct-dialed calls and will be charged based on Country and City Code. The International Flat Rate plan does not offer discounts on international calling card or operator-assisted calls.

The Hawaiian Telcom company names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Hawaiian Telcom Holdco, Inc., or its subsidiaries or affiliates (collectively "Hawaiian Telcom"). You are not authorized to use any Hawaiian Telcom name or mark in any advertising, publicity or in any other commercial manner without the prior written consent of the appropriate Hawaiian Telcom, entity. If you require more information on products and services controlled by tariffs details can be found here.

Giveaways

NO PURCHASE OR ACTIVATION NECESSARY TO ENTER OR WIN. CONTEST IS OPEN ONLY TO LEGAL U.S. RESIDENTS, CURRENTLY RESIDING IN THE STATE OF HAWAII, AND ARE 18 YEARS OF AGE OR OLDER.

Entry Period: September 25, 2017 4:00 p.m. HST – October 2, 2017 12:00 p.m. HST

Entry Method: Online by tagging an individual AND Sharing a “2017 UH Giveaway” post on Hawaiian Telcom’s Facebook page. Multiple entries per person will not accepted.

Eligibility: NO PURCHASE OR ACTIVATION NECESSARY TO ENTER OR WIN. CONTEST IS OPEN ONLY TO LEGAL U.S. RESIDENTS, CURRENTLY RESIDING IN THE STATE OF HAWAII, AND ARE 18 YEARS OF AGE OR OLDER.

Hawaiian Telcom’s “2017 UH Giveaway” is open to individuals who are at least 18 years of age at the time of entry. Employees and contractors of Hawaiian Telcom are not eligible to win a prize. Void where prohibited or otherwise restricted by law. All federal, state and local laws and regulations apply.

Winning: Five valid entrants will be randomly selected on October 2, 2017 from all valid entrants received prior to 12:00 p.m. HST on October 2, 2017. Eligible entries are defined as submissions in accordance with these Rules and received no later than 12:00 p.m. Odds of winning are dependent upon the number of valid entrants received during the Entry Period. The drawings will be conducted by Hawaiian Telcom and considered final. All Federal and State taxes and all other expenses relating to the acceptance and/or use of the prize are the sole responsibility of the winners.

Prize: Five winners will two (2) UH Athletics Ticket Vouchers and two (2) UH drawstring backpacks valued at a total of $70.00. Each UH ticket voucher can be redeemed for one (1) ticket to a 2017-18 University of Hawai’I at Manoa sporting event, including football, women’s volleyball, men’s basketball, women’s basketball, men’s volleyball, and baseball. Tickets are based on availability and are limited to UH sponsored, regular-season contests. This voucher has no cash value and other restrictions may apply. Vouchers can be redeemed at a UH ticket window either in advance or on the day of the game. Redemptions begin with the start of a single game ticket sales for each sports. Coupons expire on May 31, 2018 and are not valid for Hawaiian Airlines Diamond Head Classic. Prize is not given in exchange for any consideration. If Prize is lost or stolen, it will not be replaced.

Prize Notification: Potential winners will be notified via Facebook messenger. To be eligible to claim the Prize, winners must respond, before 5:00 pm HST on Oct 4, 2017 to claim Prize. To receive the prize, the winner must sign a consent form and photo release form. In the event the potential winner does not respond within the given timeframe, an alternative potential winner will be chosen among the remaining valid entrants. Failure to submit required consent form and proof will result in disqualification and forfeiture of any Prize.

Claiming Prize: Winners will be sent a private message with win confirmation and prize claim instructions. Winners must acknowledge their win by 5:00 pm. HST on Oct 4, 2017. Prizes will be mailed to winners by October 9, 2017.

Prize Conditions: Prize is nontransferable, assignable and holds no real cash value. Prize or any of the components may not be redeemed for cash or credit at any time. All applicable federal, state or local tax is the responsibility of the prize claimant. Prize winner must be 18 years of age. No substitutions or partial substitutions allowed except at the sole discretion of Hawaiian Telcom. If prize notification goes unanswered, returned to prize administrator, prizewinner fails to appear at agreed-upon time for prize pickup, or prize winner cannot participate in the events as scheduled, the prize is forfeited and an alternate winner will be selected. In the event a winner cannot be validated, Hawaiian Telcom reserves the right not to award prize. Prize claim constitutes permission for Hawaiian Telcom and Hawaiian Telcom’s affiliates, as they pertain to this Contest, the right to publish the likeness, photograph, voice recordings, video, name and city/state of prizewinner in all forms of media, including for publicity and promotional purposes, perpetually without notice or compensation.

Winner Confirmation: For the name and city of the prizewinner, send a self-addressed stamped envelope between October 3, 2017 and October 31, 2017 to Interactive Marketing Attn: Hawaiian Telcom Dads and Grads Contest at 1177 Bishop Street, Honolulu, HI 96813.

Use of Personal Identifiable Information: Personal information in the form of name, email and mailing address, will be collected to be included in a mailing list for future marketing promotions in a manner that is compliant with applicable law.

Limitations of Liability: Hawaiian Telcom make no warranties, and hereby disclaim any and all warranties, express or implied, concerning any prize furnished in connection with the Contest. By participating, entrants agree that Hawaiian Telcom and its affiliates will have no liability whatsoever, for any injuries, losses or damages of any kind resulting from participation in the contest or acceptance, possession or use of any prize(s). Hawaiian Telcom is not responsible for prize quality. Neither Hawaiian Telcom or its affiliates are responsible for incorrect or inaccurate transcription of entry information, or for any human error, technical malfunctions, lost/delayed data transmission, omission, interruption, deletion, defect, line failures of any telephone network, computer equipment, software, inability to access any service, or any other error or malfunction, or for late, stolen, lost, postage due, illegible or misdirected entries or mail. Activity deemed abusive by Hawaiian Telcom, in its sole discretion, will result in disqualification of the entrant from the contest. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, SUCH PRIZES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND THE PROMOTION ENTITIES HEREBY DISCLAIM ALL SUCH WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT.