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Support

TV Support

Get the most out of your TV Service.

Here you will find answers to the most frequently asked questions about TV. Easily search for information, browse through our quick links or download full PDFs of support materials.

 
 
How-To Guides

Getting the Most From Your WiFi

Setting Parental Controls

How to Program and Pair your Remote

Find and Watch Your Favorite Shows

TV Troubleshooting Tips

Video on Demand, Pay Per View and Premium Channels

Using Hawaiian Telcom TV Apps

Remote Control Basics

Record and Manage Shows With Your Whole Home DVR