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Special Announcements


June 1, 2018

The FBI recently issued a public alert about malware that targets routers commonly used in small businesses and homes. The devices that Hawaiian Telcom currently deploys as part of our High-Speed Internet service are not susceptible to the VPNFilter vulnerability. Hawaiian Telcom provides regular security updates to our equipment to protect our customers from threats. If you would like to manually reset/reboot your router, click here for instructions. If your router was not provided by Hawaiian Telcom, it is recommended that you reboot it as a precaution. View the FBI’s alert: https://www.ic3.gov/media/2018/180525.aspx.

May 31, 2018

On Sunday, July 1, 2018 the network provider of Phoenix Hong Kong TV (Ch.843) will be upgrading its technical equipment. As a result, there will be an interruption in service that may last up to 2 weeks. We apologize for any inconvenience.

May 15, 2018

Hawaiian Telcom would like to support to Hawaii Island residents affected by the volcanic eruptions by offering Free WiFi and calling.  Read More.


Bill Block Service
Hawaiian Telcom offers Bill Block service free of charge to prevent unauthorized, non-telecommunications charges on our business customer's bills. To sign-up, call 643-4411.

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