ResidentialBusinessWholesaleAbout Us
 › 
 › 
TV Apps

Special Announcements


Marco Polo Residents

The entire Hawaiian Telcom ohana offers our deepest sympathies to those affected by the recent events at Marco Polo.  For Marco Polo residents who are Hawaiian Telcom customers, we’d like to offer support and assistance with regards to your Hawaiian Telcom service(s).  Please call us at 643-3456 (Residential) or 643-4411 (Business) and let us know how we can help; especially with replacing damaged equipment and/or call forwarding assistance.

Bill Block Service

Hawaiian Telcom offers Bill Block service free of charge to prevent unauthorized, non-telecommunications charges on our business customer's bills. To sign-up, call 643-4411.

Support

Get the most out of your Hawaiian Telcom service.

Here you will find answers to the most frequently asked questions you may have about your services. Easily search for information, browse through our quick links or download full PDFs of support materials.

 
 
Support by Topic
TV Support

TV Support

Internet Support

Internet Support

Internet Support

Home Phone Support

Internet Support

Wireless Support

Internet Support

Email Support

Internet Support

Billing Support