ResidentialBusinessWholesaleAbout Us
My AccountCheck EmailCheck VoicemailCustomer ServiceContact Us
 ›  ›  ›  › Technology Tips

Protect your computer against viruses

There are many different computer viruses on the Internet today and new ones are created by hackers and cybercriminals on an ongoing basis. It is increasingly important to be aware of such threats to the health of your computer and home network. Viruses can corrupt your computer files, replicate themselves and spread to the people on your contact lists. However, it is possible to prevent such problems from happening. One effective method is by installing a proven anti-virus application on your computer, such as McAfee® Internet Security, which includes anti-virus, anti-spyware, anti-spam, just to name a few. 

Here is the best part: McAfee® Internet Security – valued at $69.99 – is FREE for all Hawaiian Telcom High-Speed Internet subscribers. So not only can you rest assured that your computer files and home network are protected, you do not have to pay extra for this security software. It’s another benefit as a Hawaiian Telcom High-Speed Internet customer. We’ve got you covered. 

Click here for more information on how to install McAfee. 


Additional tips for virus detection and prevention (courtesy of McAfee):


  • Do not open any files attached to an email from an unknown, suspicious or untrustworthy source.
  • Do not open any files attached to an email unless you know what it is, even if it appears to come from a friend or someone you know. Some viruses can replicate themselves and spread through email. Confirm that your contact really sent an attachment.
  • Do not open any files attached to an email if the subject line is questionable or unexpected.
  • Delete chain emails and junk email. Do not forward or reply to any to them. These types of email are considered spam - unsolicited, intrusive messages that clog up the inboxes and networks.
  • Do not download any files from strangers.
  • Exercise caution when downloading files from the Internet. Ensure that the source is a legitimate and reputable one. Verify that an anti-virus program checks the files on the download site.
  • Update your anti-virus software regularly. McAfee security software like McAfee Internet Security update automatically and continuously via the Internet.
  • Back up your files on a regular basis. If a virus destroys your files, at least you can replace them with your back-up copy. You should store your backup copy in a separate location from your work files, one that is preferably not on your computer.
  • When in doubt, always err on the side of caution and do not open, download, or execute any files or email attachments. Not executing is the more important of these caveats. Check with your product vendors for updates for your operating system, web browser, and email. One example is the security site section of Microsoft located at



The Hawaiian Telcom company names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Hawaiian Telcom, Inc., or its subsidiaries or affiliates (collectively "Hawaiian Telcom"). You are not authorized to use any Hawaiian Telcom name or mark in any advertising, publicity or in any other commercial manner without the prior written consent of Hawaiian Telcom, Inc.

McAfee and/or other noted McAfee related products contained herein are registered trademarks or trademarks of McAfee, Inc., and/or its affiliates in the US and/or other countries. McAfee Red in connection with security is distinctive of McAfee brand products. Any other non-McAfee related products, registered and/or unregistered trademarks contained herein is only by reference and are the sole property of their respective owners. © 2010 McAfee, Inc. All rights reserved. 

© 2019 Hawaiian Telcom. All Rights Reserved.  | Investor Relations | Yellow Pages | Careers | About Us  Privacy policy | Broadband Policy | Service Terms and Conditions | Tariffs | Site Map