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How you as a customer can continue to get support during this period

1. Hawaiian Telcom MyAccount

Manage all your Hawaiian Telcom services in one place. To access your account from your mobile device, download the HT My Account mobile app from The Apple App Store or Google Play Store.

  • View all your services on one page
  • Check hawaiiantel.net email accounts
  • Submit support inquiries
  • Request upgrades to TV service
  • View bill online and make payments
You can access MyAccount here. 

2. Online Customer Support

Get the most out of your Hawaiian Telcom service. Here you will find answers to the most frequently asked questions you may have about your services. Easily search for information, browse through our quick links or download full PDFs of support materials.
You can access our Online Support page here.

3. Live Chat

During regular business hours, use the "LIVE CHAT" button on the right hand side of this page to chat live with a Hawaiian Telcom representative who can assist you with sales and service questions, and even help you troubleshoot!

4. Call Us

Call our 24/7 local Sales and Support Center at 643-3456.  With the ability to answer calls, log tickets and resolve issues remotely if necessary, we’re always available when you need us. 

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