As your local communications provider, we’re prepared to meet the needs of Hawaii during this unprecedented and challenging time. We are monitoring this situation closely and will continue to make decisions that balance the best interests of our employees with our commitment to our customers and our community. We will provide you with timely updates should we feel it necessary to take further precautions. Mahalo as always for your business. We will get through this together.
PUC Order 37125 - Suspending the Authority of Regulated Utilities to Terminate or Disconnect Services Due to Non-Payment During COVID-19 Pandemic
PUC Docket 2020-0209; Order 37506 - Extending Suspension of Termination or Disconnection of Regulated Utility Services Due to Non-payment and/or Assessment of Other Charges Through March 31, 2021
PUC Docket 2020-0209; Order 37667 - Extending Suspension of Termination or Disconnection of Regulated Utility Services Due to Non-payment and/or Assessment of Other Charges Through May 31, 2021
The health of our customers, employees and our local community have always been our top priority. Learn more about the steps we’ve taken to help prevent the spread of coronavirus (COVID-19).
How we’re preparing for critical functions like our call center operations, networks and field services teams to support the community during the evolution of this situation.
All of the ways you as a customer can continue to get support and updates during this period.
Keeping everyone connected at work and school.
Critical for work-from-home, distance learning, and video conferencing applications.
Seamlessly transfer Business Voice calls to mobile devices and your desktop without losing collaboration continuity.
Full-feature cloud-based phone system with mobile and remote capabilities.
Virtual desktops and firewalls with remote access VPN to allow your employees to connect to work anywhere.
Learn more about setting up remote work features on your services.
Anywhere and anytime cloud access to Microsoft Office 365, including collaboration using Teams