Set Top Box - Reset
A reset usually resolves most service issues you may be experiencing.
Turn your Set Top Box off and on by pressing the button to reset the system.
If you are still experiencing service issues, unplug the Set Top Box from the power outlet for at least 10 seconds and then plug it back in. This reset method usually resolves most problems related to the box.
If you are still unable to resolve the problem, please call 643-4888 for assistance.