The HomePortal® 5168NV Gateway provides you High-Speed Internet access. It also acts as an advanced gateway which lets you connect your home-networked devices wirelessly or via one of four 10/100 Ethernet ports.
Learn how to pair your remote to control other devices such as your TV and DVD player. Control your entire home entertainment center with your set-top box remote.
Learn about remote control buttons and their function with this detailed diagram of our universal remote control at Hawaiian Telcom.
Learn about remote control functions like how to control different devices with your remote, navigate with your remote control & more at Hawaiian Telcom.
Resetting your Set Top Box.
Troubleshooting Your Hawaiian Telcom TV System
Problem - Possible Solution
My Set Top Box won't turn on
TV service and maintenance.
Your Hawaiian Telcom TV Set Top Box
For all TV troubleshooting issues, refer to this handy guide that offers step-by-step support and possible solutions right here at Hawaiian Telcom.