Transition your Business service to our 100% Fiber Network

You may have recently been contacted about upgrading your copper service to fiber. This upgrade brings your business faster internet speeds, crystal-clear call quality, and exceptional reliability.

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Don’t wait. Schedule your free upgrade now.

Call (808) 643-4411 or contact your account manager directly to schedule your upgrade. 

Not sure if fiber is available to you?


Your fiber upgrade is free.
Existing numbers can typically be retained.
Minimal downtime during the upgrade process.
Professional installation is included.

If you’ve received a notification, you need to schedule your upgrade by the date indicated to avoid service disruption.


Why are more businesses switching to Fiber?

Fiber technology provides significant advantages over traditional copper infrastructure.

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Future Proof

Modern architecture built to support the applications and speeds that will power your business growth.

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Reliability

Consistent, high-performance connectivity your business can depend on everyday.

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Survivability

Network is designed to stay online and recover quickly from disruptive events.

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Resiliency

Hardened infrastructure engineered for Hawai‘i’s unique environment and conditions.

Hear from other Businesses that have already made the switch

Businesses throughout Hawaiʻi are already benefiting from Hawaiian Telcom's fiber network. 


What to expect during your property upgrade

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Review your services

Review your current services and identify any equipment that may require special attention prior to installation. These include:

 
  • Security alarm systems
  • Fire alarm monitoring systems
  • Elevator emergency phones
  • Point-of-sale systems
  • Credit card processing equipment
  • Fax machines
  • Medical or monitoring devices
  • Building access systems
  • Any other equipment connected to a traditional phone line
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Schedule installation

We'll work with you to select an appointment time that minimizes disruption to your business operations.

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Experience the fiber difference

A Hawaiian Telcom technician will install the necessary fiber equipment and verify that services are operating properly. Then you’ll experience the enhanced reliability and resilience of our fiber network, backed by a team that remains a dedicated partner to your business.

Small Business Customer FAQ

Hawaiian Telcom is upgrading the telecommunications network serving your area to 100% fiber-optic technology. If you currently receive service over copper facilities, you will need to transition to the new fiber network to maintain service after the upgrade is completed. There is no cost to you for this transition, but an installation appointment is required. Please contact Hawaiian Telcom to schedule your appointment.


Please schedule online


Why is Hawaiian Telcom transitioning businesses to fiber? Why is Hawaiian Telcom transitioning businesses to fiber?
How will this affect my current services? How will this affect my current services?
Will my business experience downtime? Will my business experience downtime?
Do I need new equipment? Do I need new equipment?
Will my phone numbers change? Will my phone numbers change?
What are the benefits of fiber for my business? What are the benefits of fiber for my business?
What if my business uses alarm systems, elevator phones, fax machines, point-of-sale systems, or other specialty equipment? What if my business uses alarm systems, elevator phones, fax machines, point-of-sale systems, or other specialty equipment?
Are power outages handled differently on fiber? Are power outages handled differently on fiber?
Is there a deadline to migrate? Is there a deadline to migrate?
What happens if I don't migrate before the retirement date? What happens if I don't migrate before the retirement date?
Who should businesses contact for assistance? Who should businesses contact for assistance?

Regarding your address

According to our records, this address is not able to establish services in our cart because there is a pending order. If you are a current customer, you can view your account online here. For any questions, please call or chat with us below.

(808) 643-3456

Regarding your account

You are currently logged into My Account as a business customer. If you want to make changes to your account, call us at 808-643-0944 to speak with a business representative. Select an option below to proceed.