Buy Wholesale Services

Escalations

Resources

SEA-US Cable

Wholesale Operations Order Escalation List

ASR Provisioning Contacts

Wholesale Contact Center

Analyst

(877) 482-3322 (Option 2)

Michele Arakaki

Project Manager

(808) 546-5159

michele.arakaki@hawaiiantel.com

 

Willie Chisholm

Sr Manager

(808) 546-2180 (office)
(808) 561-8479 (cell)

wilhelmina.chisholm@hawaiiantel.com

 

LSR Provisioning Contacts

Wholesale Contact Center

Representative

(877) 482-3322 (Option 1)

Willie Chisholm

Sr Manager

(808) 546-2180 (office)
(808) 561-8479 (cell)

wilhelmina.chisholm@hawaiiantel.com

 

Wholesale Operations Billing Escalation List

Billing Contacts

Tennille Correa

Specialist

(808) 546-5131

tennille.correa@hawaiiantel.com

 

Willie Chisholm

Sr Manager

(808) 546-2180 (office)
(808) 561-8479 (cell)

wilhelmina.chisholm@hawaiiantel.com

 

Wholesale Repair Escalation List

eNOC Tester

Enhanced Network Operations Center (eNOC)

(877) 837-1377
(808) 643-8662

Denise Barrows

Manager, Network Surveillance & Operations

(513) 498-0011

denise.barrows@altafiber.com

 

Austin Ames

Manager, Enhanced Network Operations Center (eNOC)

(808) 546-6181

austin.ames@hawaiiantel.com

 

Isaac Botha

Manager, Business Services Delivery

(808) 888-1893

isaac.botha@hawaiiantel.com

 
Evan Horton

Director – Network Operations

(808) 227-3051

evan.horton@hawaiiantel.com