Tips & Tricks

• How do I set up favorite channels? How do I set up favorite channels?

  Please click to view the guide on how to set up favorite channels.

  • Set up favorite channels
• How to restart your Fioptics+ set top box How to restart your Fioptics+ set top box

  Download the guide to see how to restart your Fioptics+ set top box.

  • How to restart your Fioptics+ set top box
• Quickly access Apps and Games Quickly access Apps and Games

  To quickly access the Apps and Games Menu simply long press the TiVo button. This allows you to access the Apps and Games menu from anywhere without having to go back into the Home screen and scroll over to Apps and Games. 

• Using the TiVo button Using the TiVo button

  Download the guide to see how to use the TiVo button

  • Using the TiVo button
• How do I enable Closed Captioning in Hawaiian Telcom Fioptics+? How do I enable Closed Captioning in Hawaiian Telcom Fioptics+?

  Quick Closed Captioning Access:
  1. While watching TV, press and hold the ‘i’ button on the remote. 
  
  

  2. A menu will present on the bottom of the screen with options for: “Turn Screen Reader On”, Turn Closed Captions On”, and “Turn Secondary Audio On”. These options will turn to ‘Turn Off’ if one or more of these options has already been turned on previously.
  
  Closed Captioning Settings Details:

  1. Press the TiVo button on the remote. Next, scroll over to the Menu icon and press the OK button.
  
  

  2. Scroll down to Accessibility and press the OK button to open Accessibility options.

  
  3. The options found within Accessibility are:

  •  Subtitles & Closed Captioning: When this option is selected, you can turn the subtitles and closed captioning on or off. Highlight the option you wish and press the OK button. After pressing OK, the menu will then return to the Accessibilities menu.
    
    
  • Subtitles & Closed Caption Language: This option lets you choose which language is displayed when subtitles or closed captions are present. Most channels will you choose from either English or Spanish. Once a selection has been made the screen will return to the Accessibilities menu.
    
    
  • Closed Caption Preferences: In this menu you can choose how the text for Closed Caption is displayed. There are several options to choose from to tailor the look of Closed Caption to your preferences. You will need to press the Back button to return to the Accessibilities menu.
    
    
  • Language & Audio Description: This option lets you choose a default audible track for the show you are watching. English is the default selection. If a different language is selected and that language track is available for the program you are watching, that language will be heard from the television speakers. However, if the selected language isn’t available for that particular program, you will hear the default language the program was recorded with. (Usually English) Once a language is selected the screen will return to the Accessibilities menu.
    
    Note: Some programs are recorded with “descriptive audio,” which has an announcer in the background describing the scenes and events taking place. To enable descriptive audio, select SAP. If the show was recorded with a descriptive audio track, you will then hear the descriptions in the background audio.