Whole Home WiFi

• What is Whole Home WiFi? What is Whole Home WiFi?

  Whole Home WiFi is a product available to all residential internet subscribers that elevates your internet coverage throughout your entire house.

• Do I receive additional equipment when I order Whole Home WiFi? Do I receive additional equipment when I order Whole Home WiFi?

  Yes, you will receive an extender (additional hardware) that can be placed in a climate control environment in your house.

• Do I receive upgraded equipment if I order Whole Home WiFi? Do I receive upgraded equipment if I order Whole Home WiFi?

  No, but we will install or ship additional equipment based on your current equipment in your house.

• Does a technician need to come onsite to set up the equipment? Does a technician need to come onsite to set up the equipment?

  Potentially but we will determine if a technician is needed throughout the ordering process.

• How does Whole Home WiFi work? How does Whole Home WiFi work?

  Whole Home WiFi is a solution designed to enhance the Hawaiian Telcom Internet experience. Whole Home WiFi provides a whole-home Internet connectivity assessment if needed for optimal wireless coverage as well as 24/7 technical support for connectivity and device troubleshooting. Device troubleshooting includes gateway settings, Smart Home devices, mobile phone, wireless printers, and more.