Hawaiian Telcom and Google Join Forces to Optimize Home Wi-Fi Experience - New Premier Internet Add-On Offers Security and 24/7 Tech Support

HONOLULU (May 18, 2020) – Hawaiian Telcom and Google have joined forces to offer an improved home Wi-Fi experience to customers in Hawai‘i. This collaboration gives Hawaiian Telcom customers access to an exclusive bundle that combines the power of its fiber Internet service with Google Wi-Fi’s advanced mesh system. 


Google Wifi provides fast, secure and reliable Wi-Fi throughout your entire home 1. Its advanced software monitors and selects the clearest channel and fastest band for all devices. Users can safely share passwords, see what devices are online and prioritize them for optimal performance, all in a single, easy to use app. The app also offers family-friendly features that enable parents to set devices on Wi-Fi schedules, temporarily pause Wi-Fi to specific devices, and block adult content. 


Hawaiian Telcom Internet customers can also take advantage of new Premier and Premier Plus packages, which include Internet security protection, a professional in-home Wi-Fi assessment, 24/7 local technical support for Wi-Fi connected devices, and Inside Wire Maintenance Protection to cover the cost of repair for any Hawaiian Telcom wiring within your home.


“Hawaiian Telcom fiber Internet with Google Wifi is a strong combination that appeals to those who want to maximize their online experience safely,” said Shannon Sandry, Director of Product Strategy. “Understanding how important in-home Wi-Fi is, especially now that we’re online at home all the time, we created our Premier and Premier Plus options to provide our customers with a best-in-class experience.” 


As of the first quarter of 2020, fiber is available to approximately 35 percent of Hawai‘i including 174,900 fiber-to-the-premise (FTTP) addresses. 


Learn more about Google Wifi by clicking this link. Learn more about Premier Internet add-on service by clicking this link. 


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About Hawaiian Telcom 

Hawaiian Telcom, established and headquartered in Honolulu since 1883, offers a full range of services to business and residential customers including Internet, video, voice, wireless, data network solutions


1. Home size, materials and layout can affect how Wi-Fi signals travel. Larger homes with thicker walls or long narrow layout may need extra Wifi points for full coverage. Strength and speed will also depend on your internet provider. 


and security, colocation, and managed and cloud services - all supported by the reach and reliability of its next generation fiber network and 24/7 state-of-the-art network operations center. With employees statewide sharing a commitment to innovation and a passion for delivering superior service, Hawaiian Telcom is proud to be Hawaiʻi’s Technology Leader. For more information, visit hawaiiantel.com. 


Contact
Ann Nishida Fry
(808) 285-9289
Ann.nishida@hawaiiantel.com

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