Upgrade your property to Hawaiian Telcom’s 100% fiber network

You may have recently been contacted about upgrading your property’s copper services to fiber. This upgrade helps keep your building connected with faster speeds and improved reliability designed to support residents, property operations, and essential building systems.

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Don't wait. Schedule your free property upgrade now.

Call 808-XXX-XXXX or fill out the form to provide your appointment preference.

Not sure if fiber is available at your building?
Your property’s fiber upgrade is free.
Existing phone numbers can typically be retained.
We’ll work to minimize disruption to residents and property operations.
Professional installation is included.

If you’ve received a notification, please schedule your upgrade by the date indicated to help avoid service disruption.

Hear from other Property Managers that have already made the switch

Condo and apartment communities throughout Hawaiʻi are already benefiting from Hawaiian Telcom's fiber network.

What to expect during your property upgrade

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Review your building services

Review any building systems, resident services, or shared equipment that may require special attention prior to installation. These include Security alarm systems, Fire alarm monitoring systems, Elevator emergency phones, building access systems, and any other equipment connected to a traditional phone line

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Coordinate installation

We’ll work with you or your property management team to select an appointment time and installation approach that helps minimize disruption for residents and building operations.

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Experience the fiber difference

A Hawaiian Telcom technician will install the necessary fiber equipment and verify that services are operating properly. Once complete, your property will be connected to a modern fiber network designed to better support residents, common areas, and essential property services.

Multi-Dwelling Unit (MDU) Property Owners & Managers FAQ

Why is Hawaiian Telcom upgrading buildings from copper to fiber? Why is Hawaiian Telcom upgrading buildings from copper to fiber?
What is required from property management? What is required from property management?
Will Hawaiian Telcom need to enter individual units? Will Hawaiian Telcom need to enter individual units?
Is there a cost for the property owner? Is there a cost for the property owner?
Will construction be disruptive? Will construction be disruptive?
How long does a building conversion take? How long does a building conversion take?
What are the benefits for residents? What are the benefits for residents?
Will the building's existing pathways be used? Each property is unique. In some cases, existing pathways may be utilized; in others, new fiber cabling may be installed. A Hawaiian Telcom project manager or account representative may provide a proposed cabling route if requested.
What happens to existing copper facilities? What happens to existing copper facilities?
Who coordinates the project? Who coordinates the project?

Regarding your address

According to our records, this address is not able to establish services in our cart because there is a pending order. If you are a current customer, you can view your account online here. For any questions, please call or chat with us below.

(808) 643-3456

Regarding your account

You are currently logged into My Account as a business customer. If you want to make changes to your account, call us at 808-643-0944 to speak with a business representative. Select an option below to proceed.

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