We've Arrived — Come Visit Your Local Hawaiian Telcom Store

Stop by our brand-new store for expert help, exclusive offers, and hands-on demos.

Schedule a Consultation
Support Icon
Get Support
Whether you need to pay a bill or exchange equipment, our friendly team of experts is here to help.
Coupon Icon
Exclusive In-Store Offers
Visit us for special deals only available to walk-in customers.
Connection Icon
Neighborhood Connection HUB
We're more than just internet — we're part of your community.
Fiber Icon
See The Fiber Difference
Test out Fioptics Internet, Fioptics+ TV, and streaming demos right in-store.

Stores, Kiosks & Service Centers

Services



Schedule A Consultation

Prefer we reach out to you? Fill out the form and one of our dedicated account representatives will contact you about products and offerings, or can help with paying your bill and troubleshooting. View our store locator below and ensure you choose a location with the correct services available.

Join us at an upcoming event!

  • Kaukau & Kars: Sunset Kruise & Kaukau – Ka Makana Ali'i | September 5 | 11:00 AM – 5:00 PM
  • Full Moon Market – Residence Inn | September 11 | 5:00 PM – 9:00 PM
  • Full Moon Market – Residence Inn | September 12 | 5:00 PM - 9:00 PM
  • Autumn Gift Fair – Ka Makana Ali'i | September 12 | 11:00 AM - 5:00 PM
  • New Wave Night Market – Kapolei Golf Club | September 25 | 5:00 PM - 9:00 PM
Hawaiian Telcom Image

Featured Brands

Come on in and check out our awesome lineup of products from trusted brands.

Plus, enjoy up to 6 months interest-free financing and billing through your Account.
.splide__slide { display: flex; align-items: center; justify-content: center; min-height: 150px; } .splide__slide img { display: block; margin: auto; max-height: 80px; width: auto; }

Meet the Team

Come meet our friendly team of retail sales consultants ready to help you elevate your connection.

Hawaiian Telcom Image

Jair Kadooka

Sr. Retail Sales Manager


Hawaiian Telcom Image

Brandon Peyatt

Store Manager, Ka Makana Ali'i


Hawaiian Telcom Image

Brandon Baquiel

Retail Sales Consultant, Ka Makana Ali'i
Hawaiian Telcom Image

Jonnah Lashay Respicio

Retail Sales Consultant, Ka Makana Ali'i


Hawaiian Telcom Image

Pono Fuata

Retail Sales Consultant, Ka Makana Ali'i


Hawaiian Telcom Image

Stacia McDonald

Retail Sales Consultant, Ka Makana Ali'i
Hawaiian Telcom Image

Troy Simeona

Retail Sales Consultant, Ka Makana Ali'i


Hawaiian Telcom Image

Amber Willey

Retail Sales Consultant, Downtown


Hawaiian Telcom Image

Kamorie Thomas

Retail Sales Consultant, Downtown

FAQs

What type of support is available at the retail locations? What type of support is available at the retail locations?
Can I return or exchange equipment in-store? Can I return or exchange equipment in-store?
What should I bring when visiting a Hawaiian Telcom store? What should I bring when visiting a Hawaiian Telcom store?
Can I get technical support at the store? Can I get technical support at the store?
Do I need an appointment to visit a store? Do I need an appointment to visit a store?
How can I contact customer service? How can I contact customer service?