Hawaiian Telcom Promotional Terms and Conditions
Internet
| Fiber 1 Gig Internet |
Limited time offer for new residential customers. $74.99/mo for 3 years from service start date for customers subscribing to Fiber 1 Gig Internet. Standard Rates apply after promotional period. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Advertised price does not include one-time Activation Fee or gateway fee of $8.99/mo. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom. |
| Fiber 750 Internet |
Limited time offer for new residential customers. $54.99/mo for 3 years from service start date for customers subscribing to Fiber 750 Internet. Standard Rates apply after promotional period. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Advertised price does not include one-time Activation Fee or gateway fee of $8.99/mo. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom. |
| Fiber 500 Internet |
Limited time offer for new residential customers. $44.99/mo for 2 years from service start date for customers subscribing to Fiber 500 Internet. Standard Rates apply after promotional period. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Advertised price does not include one-time Activation Fee or gateway fee of $8.99/mo. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom. |
| Fiber 300 Internet |
Limited time offer for new residential customers. $39.99/mo for 1 year from service start date for customers subscribing to Fiber 300 Internet. Standard Rates apply after promotional period. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Advertised price does not include one-time Activation Fee or gateway fee of $8.99/mo. Taxes, surcharges and other fees apply.Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom. |
| 50 Mbps Internet |
Limited time offer for new residential customers. $39.99/mo for 1 year from service start date for customers subscribing to 50 Mbps Internet. Standard Rates apply after promotional period. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Advertised price does not include one-time Activation Fee or gateway fee of $8.99/mo. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom. |
| 20 Mbps Internet |
Limited time offer for new residential customers. $29.99/mo for 1 year from service start date for customers subscribing to 20 Mbps Internet. Standard Rates apply after promotional period. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Advertised price does not include one-time Activation Fee or gateway fee of $8.99/mo. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom. |
| 15 Mbps Internet |
Limited time offer for new residential customers. $19.99/mo for 1 year from service start date for customers subscribing to 15 Mbps Internet. Standard Rates apply after promotional period. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Advertised price does not include one-time Activation Fee or gateway fee of $8.99/mo. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom. |
| 11 Mbps Internet |
Limited time offer for new residential customers. $19.99/mo for 1 year from service start date for customers subscribing to 11 Mbps Internet. Standard Rates apply after promotional period. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Advertised price does not include one-time Activation Fee or gateway fee of $8.99/mo. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom. |
| 7 Mbps Internet |
Limited time offer for new residential customers. $14.99/mo for 1 year from service start date for customers subscribing to 7 Mbps Internet. Standard Rates apply after promotional period. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Advertised price does not include one-time Activation Fee or gateway fee of $8.99/mo. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom. |
| 3 Mbps and Go Local Plus |
Limited time offer for new Hawaiian Telcom residential customers subscribing to Go Local Plus (Home Phone) with 13 calling features and 3 Mbps High-Speed Internet $29.99/mo for 1 year from service start date. Standard rates apply after promotional periods. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Any change to account or service plan will cancel promotional price. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Service/speeds not available in all areas; subject to final confirmation of service. Offer subject to change or termination at any time. Advertised price does not include one-time Activation Fee or gateway fee of $8.99/mo. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom |
TV + Internet
| Advantage Plus TV + 500 Mbps |
Limited time offer for new residential customers. $99.99/mo for 1 year from service start date for customers subscribing to Advantage Plus TV, HD, 500 Mbps High-Speed Internet. TV service requires a Hawaiian Telcom standard gateway at $8.99/mo, and a Set-Top-Box for each TV at $6.99/mo. Standard Rates apply after promotional period. Any change to service will cancel the promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Advertised price does not include one-time Activation Fee. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom |
| Advantage TV + 500 Mbps |
Limited time offer for new residential customers. $89.99/mo for 1 year from service start date for customers subscribing to Advantage TV, HD, 500 Mbps High-Speed Internet. TV service requires a Hawaiian Telcom standard gateway at $8.99/mo, and a Set-Top-Box for each TV at $6.99/mo. Standard Rates apply after promotional period. Any change to service will cancel the promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Advertised price does not include one-time Activation Fee. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change.Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom |
| MyWay Starter TV + 500 Mbps |
Limited time offer for new residential customers. $74.99/mo for 1 year from service start date for customers subscribing to Starter TV, 500 Mbps High-Speed Internet. Starter TV requires a purchase of 1 genre pack for an additional $5 or $10 each. TV service requires a Hawaiian Telcom standard gateway at $8.99/mo, and a Set-Top-Box for each TV at $6.99/mo . Standard Rates apply after promotional period. Any change to service will cancel the promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Advertised price does not include one-time Activation Fee. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom |
| Basic TV + 500 Mbps |
Limited time offer for new residential customers. $69.99/mo for 1 year from service start date for customers subscribing to Basic TV, HD, 500 Mbps High-Speed Internet. TV service requires a Hawaiian Telcom standard gateway at $8.99/mo, and a Set-Top-Box for each TV at $6.99/mo. Standard Rates apply after promotional period. Any change to service will cancel the promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Advertised price does not include one-time Activation Fee. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom |
| Advantage Plus TV + 21 Mbps |
Limited time offer for new residential customers. $99.99/mo for 1 year from service start date for customers subscribing to Advantage Plus TV, HD, 21 Mbps High-Speed Internet. TV service requires a Hawaiian Telcom standard gateway at $8.99/mo, and a Set-Top-Box for each TV at $6.99/mo. Standard Rates apply after promotional period. Any change to service will cancel the promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Advertised price does not include one-time Activation Fee. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom |
| Advantage TV + 21 Mbps |
Limited time offer for new residential customers. $89.99/mo for 1 year from service start date for customers subscribing to Advantage TV, HD, 21 Mbps High-Speed Internet. TV service requires a Hawaiian Telcom standard gateway at $8.99/mo, and a Set-Top-Box for each TV at $6.99/mo. Standard Rates apply after promotional period. Any change to service will cancel the promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Advertised price does not include one-time Activation Fee. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom |
| MyWay Starter TV + 21 Mbps |
Limited time offer for new residential customers. $74.99/mo for 1 year from service start date for customers subscribing to Starter TV, 21 Mbps High-Speed Internet. Starter TV requires a purchase of 1 genre pack for an additional $5 or $10 each. TV service requires a Hawaiian Telcom standard gateway at $8.99/mo, and a Set-Top-Box for each TV at $6.99/mo . Standard Rates apply after promotional period. Any change to service will cancel the promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Advertised price does not include one-time Activation Fee. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom |
| Basic TV + 21 Mbps |
Limited time offer for new residential customers. $69.99/mo for 1 year from service start date for customers subscribing to Basic TV, HD, 21 Mbps High-Speed Internet. TV service requires a Hawaiian Telcom standard gateway at $8.99/mo, and a Set-Top-Box for each TV at $6.99/mo. Standard Rates apply after promotional period. Any change to service will cancel the promotional price. 30-day satisfaction guarantee entitles customer to cancel service within 30 days of installation and receive a credit in the amount of the first month’s charges excluding any non-recurring charges. Service/speeds not available in all areas or on all lines; subject to final confirmation of service. Faster speeds may be available for additional cost. Service activation of Hawaiian Telcom TV service is subject to credit approval. If service is discontinued, an equipment return fee of $200 per gateway will be billed; customer has 45 days to return the gateway to receive a full credit. Advertised price does not include one-time Activation Fee. Taxes, surcharges and other fees apply. Rates, rate plans and offers subject to change. Other terms, conditions and restrictions apply. Visit hawaiiantel.com/terms for details. © 2021 Hawaiian Telcom |
Home Phone
| Home Phone with Long Distance |
Limited time offer for new Hawaiian Telcom residential customers subscribing to myChoice Basic Plus bundle service includes Go Local Plus (Home Phone) with 13 calling features, unlimited calls within the U.S, and free calls to Canada for $29.95/mo for 3 years. Free voicemail offer is for 1 year. Standard rates apply after promotional period. No contract required and 30-day satisfaction guarantee included. Any change to account or service plan will cancel promotional price. Call More long distance usage subject to tariff terms and conditions. Hawaiian Telcom may suspend, restrict, cancel customer’s services, or adjust charges if customer uses the plan for non-residential voice calling or other prohibited purposes as set forth in applicable tariff provisions. Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change. Other terms, conditions, and restrictions may apply. © 2021 Hawaiian Telcom. |
| Home Phone with 13 Calling Features |
Limited time offer for new Hawaiian Telcom residential customers subscribing to Go Local Plus (Home Phone) with 13 calling features for $19.95/mo for 2 years. Standard rates apply after promotional period. No contract required and 30-day satisfaction guarantee included. Any change to account or service plan will cancel promotional price. Service not available in all areas or on all telephone lines. Long Distance usage subject to posted rates, tariff terms and conditions. Charges for direct-dialed domestic long distance calls will vary depending on usage and/or calling plan, subject to posted rates, tariffs terms and conditions. Hawaiian Telcom may suspend, restrict, cancel customer’s services, or adjust charges if customer uses the plan for non-residential voice calling or other prohibited purposes as set forth in applicable tariff provisions. Subject to final confirmation of service. Offer subject to change or termination at any time. General taxes, Universal Service Fund surcharge, other fees and taxes apply. Other terms, conditions, and restrictions may apply. © 2021 Hawaiian Telcom. |
| Basic Home Phone (Neighbor Islands) |
Standard pricing depends on geographic location (rates range between $9.90 - $14.40). Taxes, surcharges & fees apply. Rates, rate plans & offers subject to change or termination at any time. Other terms, conditions, and restrictions may apply. © 2021 Hawaiian Telcom |