Microsoft 365 Business Voice

Microsoft 365 Business Voice

Experience unified collaboration with Microsoft Teams. Make and receive phone calls through desktop and mobile applications, collaborate securely through high-quality video meetings and chat, and increase productivity with shared filed and Office apps.

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Explore the benefits of migrating to Microsoft 365 Business Voice

Eliminate costly phone equipment purchase / rental costs.

Your employees can utilize the Teams mobile and desktop applications for their everyday phone calls.

Simplify end-user adoption.

With Teams being widely adopted for messaging and meetings, employees can rapidly adopt Teams for phone calls with minimal onboarding and training.

Evolve into a modern voice solution for remote and hybrid work.

Employees can work from anywhere while maintaining a high level or productivity.

Simplify IT management.

Why make your IT admins manage and support another application for phone calls when it can be migrated into Microsoft Teams?

Hawaiian Telcom and Microsoft 365 Business Voice

Hawaiian Telcom & Microsoft 365 Business Voice


Enhanced Teams Voice service delivery and management powered by Operator Connect

Through our Operator Connect partnership, Hawaiian Telcom has worked closely with Microsoft to provide secure, redundant integration of its PSTN Voice services into Teams.

  • Clients can find and select Hawaiian Telcom as their voice Operator in the Teams Admin Center. 
  • Simplified, streamlined provisioning of users, auto-attendants, and call queues natively in Teams Admin Center. 
  • Call quality analytics for Hawaiian Telcom to assist with troubleshooting and support of Teams Voice. 
  • Hawaiian Telcom provides session border controllers and all back-end PSTN network infrastructure, allowing clients to save on the purchase and management of hardware. 


Microsoft Voice Operator Connect Service Delivery

Hawaiian Telcom is a Microsoft Solutions Partner for Modern Work

Hawaiian Telcom has over 140 years of experience in technology and over 1,200 professionals who are dedicated to your success. As a Microsoft-certified partner, Hawaiian Telcom can help you customize your organization's unique business functions and requirements around collaboration and hybrid work.

  • Advanced Specialization in Calling for Microsoft Teams
  • 24x7 x 365 U.S.-based support
  • Common enterprise dial plan
  • Dedicated project management and account team
  • Robust PBX feature set
  • Enterprise-grade VoIP service provider
  • Integrated advanced calling applications