Managed IT Services

We take care of your IT so you can focus on your business.

Technology has the ability to help businesses grow like never before. Unfortunately for many of Hawaii’s businesses, enterprise solutions are too costly or complex to implement on their own. Partnering with CBTS | Hawaiian Telcom means you will have industry experts keeping an eye on your IT infrastructure while you focus on what is most important: Your Business.

Let us help you with your IT needs.

With our flexible solutions, we can act as your IT department and help implement right-sized technology solutions that meet your business needs. If you already have an IT department, we can help bring new levels of efficiency and business continuity by providing industry leading automation and standards to your network, reducing the workload of your team and freeing them up to focus on moving the business forward.

Security Awareness Training

Your employees could be your company’s most overlooked security vulnerability. This 1-hour presentation will help them understand their role in protecting your business.

Incident Response

What do you do once you’ve been hacked? With this service you can call upon our Security Incident team to help you understand exactly what happened and why.

Forensic Analysis

If you’ve had sensitive data lost or compromised, our security experts will perform a full analysis and help you make informed decisions on how best to recover and move forward.

Penetration Testing

We’ll put your network security to the test by trying to break in and find its flaws. Then we’ll share what we’ve learned and show you how to strengthen your defenses.

Security Assessment

Hawaiian Telcom will perform a comprehensive security audit on your business to help ensure your compliance with the regulatory requirements of HIPAA, PCI, GLBA and Risk.

Let us help you with your IT needs.

With our flexible solutions, we can act as your IT department and help implement right-sized technology solutions that meet your business needs. If you already have an IT department, we can help bring new levels of efficiency and business continuity by providing industry leading automation and standards to your network, reducing the workload of your team and freeing them up to focus on moving the business forward.

Benefits

  • Predictable monthly service fees for IT support
  • Proactive monitoring to help us find problems before you experience them
  • Access to certified remote and on-site support
  • Incident tracking with a focus on root-cause analysis for permanent fixes
  • Help with planning and budgeting for current and future IT needs

Features

  • Equipment inventory management & reporting
  • 24/7 server and workstation monitoring
  • Proactive server and workstation maintenance
  • Helpdesk support for workstations and servers
  • Technical business reviews and virtual CIO services
  • Cloud-based server backups
  • Automated Microsoft and 3rd party software patching
  • Managed Anti-Virus / Anti-Malware Software
 

Connect with the experts

at cbts and hawaiian telcom

Or learn more about CBTS

Product Sheet

Want to know more? Download the data sheet for full product details.

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