ResidentialBusinessWholesaleAbout Us
My AccountCheck EmailCheck VoicemailCustomer ServiceContact Us
 ›  ›  › Response Error Codes

Wholesale Response Error Codes

005 Address Near Match Found/Alternates Provided
010 CCNA Not Valid
011 A due date reservation does not exist for the CCNA, CC, State and TXNUM. Please check your CCNA, CC, State and TXNUM
014 Due date reservation exists for this CCNA, CC, ST and TXNUM
017 Request Successful In order to retain the scheduling reservation, a LSR must be submitted within 5 hours
023 Partial quantity of telephone numbers available
028 Requested Due Date not available, alternative(s) provided
029 Your request could not be processed at this time, please try again
034 Telephone Number(s) not available
042 Exact Match Found
200 Your request could not be processed.Please resubmit with a WTN , LTN, ATN or SBN with City
300 Your request has been processed successfully.
301 Your request could not processed. The city supplied was invalid.
305 Your request could not be processed.Account not found.
306 Your request could not be processed. The data requested is owned by another CLEC
310 There is no standalone directory account for this LTN. Please submit the request via ATN, WTN, or SBN.
311 Multiple accounts found. Please contact the HT Wholesale Call Center 1-877-482-3322.
334 Multiple accounts were found with same SBN. Please resubmit the request using ATN, WTN or LTN
500 ERR_NO_POSSIBLE_SCHEDULES
546 Validated Address exists for CCNA/CC/ST and TXNUM combination.Please check your CCNA/CC/ST and TXNUM 101 again, or submit new request.
552 Populate if Validated address or NPA-NXX is not present or valid.
553 FETAVA must be populated.
568 Cannot provide due date through Pre-Order, contact Hawaii Tel
578 NPA-NXX is not valid
586 A valid address must exist for a given CCNA/CC/ST,LSOG Version and TXNUM combination in order to perform Appt Scheduling transactions
607 Address has not been validated for this CCNA/CC/ST and TXNUM combination.Please check your CCNA/CC/ST and TXNUM combination 100 again, or submit new request.
801 Entire Pre-Order has been canceled for CCNA/CC/ST and TXNUM combination. Subsequent queries using CCNA/CC/ST and TXNUM combinations will be rejected since all Telephone Numbers and/or Appointment Dates were cancelled.
825 Unable to process your request for TNs
826 Telephone number reservation was unsuccessful, please resubmit the request
860 Entire Pre-Order has already been canceled or no reservations exists for this CCNA/CC/ST and TXNUM combination.
920 Complete/Unsuccessful. A match was not found for the WTN or Address submitted
921 Complete/Unsuccessful
924 Complete/Unsuccessful. Your request could not be processed at this time. Please try again in 24 hours
926 Complete/Successful
927 Complete/Unsuccessful. No facilities for this WTN or address
928 Complete/Unsuccessful. No facility information for this WTN or address
950 Address is invalid. Please resubmit.
957 ST is invalid.Please resubmit
961 SASN cannot be empty.Please resubmit
962 City cannot be empty.Please resubmit
E6FLDH01103 Invalid NC/NCI Combination
E6FLDH01103 Invalid NC/NCI/SECNCI Combination
E6FLDH09622 CCNA is invalid
WD6EDIT1100 Call an HT Retail Call Center Customer Service Rep to place this order
WD6EDIT1101 Perform Address Validation on the Priloc address
WD6EDIT1102 Perform Address Validation on the Secloc address
WD6EDIT1103 Call your Account Manger to place this order
WD6EDIT1104 PRILOC CLLI not present
WD6EDIT1104 SECLOC CLLI not present
WD6EDIT1105 NPA-NXX not present for PRILOC CLLI code
WD6EDIT1105 NPA-NXX not present for SECLOC CLLI code
WD6EDIT1106 ACO not present for PRILOC NPA-NXX
WD6EDIT1106 ACO not present for SECLOC NPA-NXX
WD6EDIT1107 ISLAND for PRILOC ACO is invalid
WD6EDIT1107 ISLAND for SECLOC ACO is invalid
WD346EDIT1201 SALI forms required. SALI Form required for each PRILOC/SECLOC field populated with value of E
WD346EDIT1202 PON must contain all upper case alphanumeric characters.
WD346EDIT1203 If Supp value equals’ 2, only DDD field can be changed,.
WD346EDIT1204 If SECLOC populated with value “C” CLLI Code, must be populated with 8 or 11 characters.
WD346EDIT1205 Subsequent order activity not allowed on cancelled orders.
WD346EDIT1206 If ACTL is populated with a CLLI Code, must be 8 or 11 characters.
WD346EDIT1207 Date/TimeSent field must be updated each time ASR submitted.
WD346EDIT1208 If VTA field is populated, must contain a valid value.
WD346EDIT1209 If PRILOC populated with a CLLI Code, must be 8 or 11 characters

 

© 2017 Hawaiian Telcom. All Rights Reserved.
Careers |  Investor Relations |  Privacy policy |  Broadband Policy |  Service Terms and Conditions |  Tariffs |  Site Map