DOMAIN NAME EXCHANGE CUSTOMERS: If you previously had your email hosted with Verizon under your own domain (i.e. kai@surfco.com) you can still reconfigure your email management software using the directions above. Be sure to substitute your domain everywhere it says hawaiiantel.net. Example, Outlook POP3 setting would be Incoming = mail.surfco.com and Outgoing = smtp.surfco.com. Be sure to double check that all instances of hawaiiantel.net are replaced with your domain name.

MAC Mail 10.3 Setup

Open OSX Mail.

Enter your name in the Full Name field.

Enter your email address in the Email Address field.

Enter the Incoming Mail Server: mail.hawaiiantel.net

For Account Type: select POP.

Enter the User Name (this is your Hawaiian Telcom Email Address)

Enter your Password.

Enter the Outgoing Mail Server (SMTP): smtp.hawaiiantel.net

Click OK.

Click No.