DOMAIN NAME EXCHANGE CUSTOMERS: If you previously had your email hosted with Verizon under your own domain (i.e. kai@surfco.com) you can still reconfigure your email management software using the directions above. Be sure to substitute your domain everywhere it says hawaiiantel.net. Example, Outlook POP3 setting would be Incoming = mail.surfco.com and Outgoing = smtp.surfco.com. Be sure to double check that all instances of hawaiiantel.net are replaced with your domain name.
Eudora 5/6 Setup
Open Eudora.
Click Next.
Make sure the Create a brand new email account option is selected.
Click Next.
Enter Your name.
Click Next.
Enter your Email address.
Click Next.
Enter the User Name (this is your Hawaiian Telcom Email Address.)
Click Next.
Make sure you have POP selected for the type of the incoming server.
Enter the Incoming Mail Server: mail.hawaiiantel.net
Click Next.
Enter the Outgoing Mail Server: smtp.hawaiiantel.net
Make sure the Allow authentication box is checked.
Click Next.
Click Finish.
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