DOMAIN NAME EXCHANGE CUSTOMERS: If you previously had your email hosted with Verizon under your own domain (i.e. kai@surfco.com) you can still reconfigure your email management software using the directions above. Be sure to substitute your domain everywhere it says hawaiiantel.net. Example, Outlook POP3 setting would be Incoming = mail.surfco.com and Outgoing = smtp.surfco.com. Be sure to double check that all instances of hawaiiantel.net are replaced with your domain name.
Thunderbird Setup
Open Thunderbird.

If this is the first time you have opened Thunderbird, the Import Settings and Mail Folders From dialog box will
pop up. Make sure it has a dot in Don't import anything.
Click Next.

Make sure the Email account option is selected.
Click Next.

Enter Your Name.
Enter your Email address.
Click Next.

Make sure you have POP selected for the type of the incoming server.
Enter the Incoming Mail Server: mail.hawaiiantel.net
Enter the Outgoing Mail Server: smtp.hawaiiantel.net
Click Next.

Enter the Incoming User Name (this is your Hawaiian Telcom Email Address)
Click Next.

Enter your Hawaiian Telcom Email Address as the Account Name.
Click Next.

Verify that all information is correct.
Click Finish.
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