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DOMAIN NAME EXCHANGE CUSTOMERS: If you previously had your email hosted with Verizon under your own domain (i.e. kai@surfco.com) you can still reconfigure your email management software using the directions above. Be sure to substitute your domain everywhere it says hawaiiantel.net. Example, Outlook POP3 setting would be Incoming = mail.surfco.com and Outgoing = smtp.surfco.com. Be sure to double check that all instances of hawaiiantel.net are replaced with your domain name.
Netscape 6/7 Verify

Open Netscape.

Click Edit > Mail & Newsgroups Account Settings...

Click the name of the account (in the left pane) once to select it.
Verify the Your Name and Email Address fields.
Click Server Settings in the left pane.

Verify the Server Name: mail.hawaiiantel.net
Verify the User name (this is your Hawaiian Telcom Email Address)
Click Outgoing Server (SMTP)

Verify the Server Name: smtp.hawaiiantel.net
Verify the User name (this is your Hawaiian Telcom Email Address)
Verify the option Use name and password is checked.
Click OK.
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