DOMAIN NAME EXCHANGE CUSTOMERS: If you previously had your email hosted with Verizon under your own domain (i.e. kai@surfco.com) you can still reconfigure your email management software using the directions above. Be sure to substitute your domain everywhere it says hawaiiantel.net. Example, Outlook POP3 setting would be Incoming = mail.surfco.com and Outgoing = smtp.surfco.com. Be sure to double check that all instances of hawaiiantel.net are replaced with your domain name.

Outlook Express 5/6 Setup

Open Outlook Express.

Click Tools > Accounts in the main menu.

Click the Mail tab.

Click Add > Mail.

Enter your Full Name.

Click Next.

Enter your E-mail address.

Click Next.

Verify POP3 is the selected server type.

Enter the Incoming mail (POP3) server: mail.hawaiiantel.net

Enter the Outgoing mail (SMTP) server: smtp.hawaiiantel.net

Click Next

Enter your Hawaiian Telcom Email Address in the Account name

Enter your password.

Check the option Remember password

Click Next.

Click Finish

The new e-mail box will appear in the Accounts window.

Click Properties.

Select the Servers tab.

Check the option My server requires authentication.

Click Settings.

Verify the option Use same settings as my incoming mail server is selected.

Click OK.

Click OK in the Properties window.

Click Close.