Welcome to the Hawaiian Telcom Business Services Customer Support center. To make an inquiry concerning your account status or to request a change to your account, please complete the form below.
Hawaiian Telcom, Inc. P.O. Box 30770 Honolulu, HI 96820-0770
Hawaiian Telcom, Inc. P.O. Box 30760 Honolulu, HI 96820-0770
Our Customer Service agents are available from 8am to 5pm, Monday through Friday. Customer Service agents can help with issues concerning your account, set up new accounts, make changes to existing accounts, and answer any general sales and service questions. Please call the appropriate number for your service.
We will do everything possible to make this transition as smooth as possible for you. However, you may experience somewhat longer hold times when you call our Service Centers. You have our commitment that any disruption will be temporary, and the quality of our products and customer service will continue to improve.