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Business Support

Get the most out of your Hawaiian Telcom service.

Here you will find answers to the most frequently asked questions you may have about your services. Easily search for information, browse through our quick links or download full PDFs of support materials.

Special Announcements

Wavecom Info
We’re excited to announce that on December 31, 2012, the Hawaii Public Utilities Commission (PUC) granted the final regulatory approval to transfer ownership of Wavecom Solutions’ competitive local exchange carrier (CLEC) business to Hawaiian Telcom, Inc. Read more.

Business All-in-One Bill Changes
We’ve made changes to simplify your “Business All-in-One Bundle” bill. As part of our commitment to providing you with the best service and experience, we’re making your bill easier to read. Learn more

Bill Block Service
Hawaiian Telcom offers Bill Block service free of charge to prevent unauthorized, non-telecommunications charges on our business customer's bills. To sign-up, call 643-4411. 


Support By Topic

Hosted Voice Training

Voice Support

Internet Network Setup

Internet Support

Email Support

Billing Support

Wireless Support