About Avaya:
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.
The Power of the Hawaiian Telcom and Avaya Partnership:
Hawaiian Telcom brings its industry experience with Nortel heritage solutions to help you seamlessly migrate to Avaya’s next generation voice solutions. Together, we bring you an expanded portfolio designed to deliver advanced communications capabilities you need to manage and grow your business in the most compelling and cost-effective way.
After over 20 years as a Nortel Elite partner, Hawaiian Telcom became an Avaya Silver Connect partner as a result of Avaya’s acquisition of Nortel Enterprise Solutions in December 2009. Nortel’s Elite status was the highest level attainable and demonstrates our product expertise and in-house support services. Now as a Silver Connect partner, Hawaiian Telcom has established a strategic partnership that enables us to protect your existing investment through an incremental transition from TDM to IP and SIP capabilities and a way to increase value through new technologies and innovation offered by the new Avaya.