Hawaiian Telcom Partner Program – Cisco Gold Certification

Businesses require state-of-the-art communications equipment and technology to help stay connected with customers, improve productivity and control costs. Meeting these needs and ensuring you have quality communications solutions is our main priority. To help meet your needs, Hawaiian Telcom is a proud participant in the Cisco Systems Partner Program. This program allows us to meet the demands of your rapidly changing business environment ensuring you receive value-added services, focused technical expertise and superior customer service.

The Cisco Systems Partner Program provides Hawaiian Telcom with specialized training as well as pre- and post-sales support capabilities. With customer satisfaction as the cornerstone, the Cisco Partner Program invests heavily in training and tools and is among the most respected in the industry. The program is comprised of three certification levels: Gold Certification, Silver Certification and Premier Certification. Hawaiian Telcom has achieved the highest: Gold Certification.

As a Gold-Level partner, Hawaiian Telcom meets stringent criteria allowing us to deliver the highest level of support, specialization and customer satisfaction. The Cisco Gold Certified Partner designation offers the greatest level of credibility in the marketplace. In fact, many government agencies and large corporations require Cisco Gold Certification as part of their Requests for Proposal (RFPs).

Features

The Cisco Systems Partner Program provides Hawaiian Telcom:

• Credibility – As one of the strongest brands in the world, the Cisco name is one of the most credible in the industry. Businesses can count on quality equipment when purchasing from a Cisco partner.
• Quality Standards – Cisco is the only company that hires and funds an objective third party to conduct annual audits of its gold partners. These audits help ensure that only the highest quality partners are part of the program and that partner companies meet uniform standards set by Cisco.
• Technology Learning – Hawaiian Telcom can access the latest networking technologies through a variety of learning tools to stay at the leading edge of their respective markets.
• Best Practices – Hawaiian Telcom can capitalize on Cisco best practices such as regular customer satisfaction surveys.

Customer Benefits

The Cisco Systems Partner Program provides you:

• Optimum Customer Service – The purpose of the partner program is to provide optimal customer service to the end-user. This partnership allows Hawaiian Telcom to serve as your main point-of-contact with expertise in all areas of your communications.
• Proven Technical Expertise – Maintaining the multiple technology specializations that are required for Cisco certification ensures Hawaiian Telcom technicians have the training and expertise to service your equipment.
• Knowledge and Quality – Cisco certification provides Hawaiian Telcom with advanced technology skills and up-to-date knowledge about Cisco products allowing us to design, deploy and maintain your integrated networks.
• Cisco Workshops – Cisco and Hawaiian Telcom partner to bring you technology workshops, held in Hawaiian Telcom’s Business Solutions Center. This gives you the opportunity to gain hands on experience and knowledge about the technology solutions that work best for your business.

Why Hawaiian Telcom

Based in Hawaii. Based on local traditions. Hawaiian Telcom is devoted to helping our business neighbors achieve success through a complete suite of products and services and a commitment to personal relationships.

For More Information

To learn how we can customize communications technologies to fit your needs, please contact your Business Account Executive, call our Business Solutions Center at 643-4411 or visit business.hawaiiantel.com