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Small & Medium Business

Small Business Partner Solutions

Communications and Connectivity


Hawaii’s business telephony needs are as diverse as her people, and range from the most basic calling capabilities (at the lowest possible price) to advanced solutions that interface with other business systems and keep individuals connected to the office at all times.

To help equip you with exactly the phone systems you require, Hawaiian Telcom partners with Polycom — the global leader in standards-based unified communications solutions for telepresence, video, and voice.

About Polycom

More than 400,000 organizations trust Polycom solutions to help them collaborate from any location for more productive and effective engagement with colleagues, partners, customers, specialists, and prospects — at home or around the globe.

Polycom manufactures a complete portfolio of award-winning, circuit-switched and IP-based phones to address the broad spectrum of our business customers’ needs, including:

  • Conference phones
  • Desktop phones
  • Wireless phones
  • Business multimedia phones
What the Polycom partnership with Hawaiian Telcom brings to you:
  • Time savings with one-stop shopping and a single point of contact
  • Quick problem resolution by professionally trained, certified technicians and engineers
  • Complete telephone systems with multiple deployment options, including hosted, managed, and premise-based installations
  • Standards-based devices that natively integrate with today’s leading small business call-control platforms, and require little to no IT support
  • The industry's best audio quality with Polycom HD Voice™ technology
  • Solutions that integrate with existing business systems such as e-mail, instant messaging, conferencing, presence, mobile and video for more efficient workflows

To find out more about Hawaiian Telcom and Polycom, contact us today at 642-0934.


Data networks have become an integral part of today’s business communications. So it’s essential that the networks that your business relies upon be robust and dependable.

That’s why for over ten years, Hawaiian Telcom has worked closely with Cisco Systems, Inc. as a primary partner in building the Internet Protocol-based (IP) network solutions that we offer to our business customers.

About Cisco

Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today, networks are an essential part of business, education, government and home communications, and Cisco Internet Protocol-based (IP) networking solutions are the foundation for these networks. Cisco hardware, software, and service offerings are used to create Internet solutions that allow individuals, companies, and countries to increase productivity, improve customer satisfaction and strengthen competitive advantage. The Cisco name has become synonymous with the Internet, as well as with the productivity improvements that Internet business solutions provide. Cisco’s vision is to change the way people work, live, play and learn.

How Hawaiian Telcom’s partnership with Cisco benefits you:
  • Time savings through one-stop shopping and a single point of contact
  • Quick problem resolution with professionally trained, certified technicians and engineers
  • Over a decade of experience in bringing networking solutions to many of Hawaii’s largest businesses and governmental agencies
  • The highest certification level within Cisco’s partner program--Cisco Gold Certified Partner
  • A long-term commitment by our highly skilled team to help you address the complex nature of today’s technology deployments and the increasing demands of your business

Recognition/Awards: Cisco has recognized Hawaiian Telcom’s unwavering dedication to our customers with the Customer Satisfaction Excellence Gold Star, its highest distinction for achieving outstanding customer service and support.

To find out more about Hawaiian Telcom and Cisco, contact us today at 642-0934.


Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service, and competitiveness.

The Power of the Hawaiian Telcom and Avaya Partnership

After over 20 years as a Nortel Elite partner, Hawaiian Telcom became an Avaya Silver Connect partner as a result of Avaya’s acquisition of Nortel Enterprise Solutions in December 2009. Hawaiian Telcom brings its industry experience with Nortel heritage solutions to help you seamlessly migrate to Avaya’s next-generation voice solutions. Together, we bring you an expanded portfolio designed to deliver the advanced communications capabilities you need to manage and grow your business in the most compelling and cost-effective way. Nortel’s Elite status was the highest level attainable and demonstrates our product expertise and in-house support services. Now as an Avaya Silver Connect partner, Hawaiian Telcom has established a strategic partnership that enables us to protect your existing investment through an incremental transition from traditional time-division multiplexing (TDM) to today's Internet protocol (IP) and session initiation protocol (SIP) capabilities. We can also help you increase your investment value through new technologies and innovation offered by the new Avaya.

Recognition/Awards: Avaya Silver Connect Partner

To find out more about Hawaiian Telcom and Avaya, contact us today at 643-0934.


To be competitive in today’s fast-moving marketplace, businesses must rely on efficient, seamless internal and external communications to respond quickly to customer demands and changing conditions.

To help Hawaii’s businesses achieve their goals, Hawaiian Telcom has partnered with NEC to provide a wide range of communications systems to our customers. From compact systems for the small and growing business, to complete voice, data and voicemail solutions for enterprises, NEC’s unified messaging solutions deliver superior performance, scalability, and reliability.

About NEC

NEC Unified Solutions Inc., a global leader in VoIP and data communications for the enterprise and small-medium business, delivers the industry’s most innovative suite of products, applications and services that help customers achieve business value through technology. NEC Unified Solutions, a wholly owned subsidiary of NEC Corporation of America, offers a complete portfolio of solutions for wireless, unified communications, voice, data, and management services, and an open migration to protect investments.

How Hawaiian Telcom’s partnership with NEC benefits you:
  • Time savings through one-stop shopping and a single point of contact
  • Quick problem resolution with professionally trained, certified technicians and engineers
  • Robust, feature-rich communications solutions available to small- to mid-sized businesses that are easily scalable as you grow
  • NEC solutions purchased today that remain technologically viable far into the future through simple upgrades
  • Industry-leading communications systems that are tailored to your needs by Hawaiian Telcom, the leading NEC reseller in Hawaii

Recognition/Awards: NEC has recognized Hawaiian Telcom with their Diamond Mark of Achievement, acknowledging our technical expertise and reputation for customer satisfaction, training and sales performance.

To find out more about Hawaiian Telcom and NEC, contact us today at 642-0934.

LifeSize Video

Businesses, now more than ever, are turning to new technologies to improve the way personnel collaborate and communicate — supporting the new distributed workforce. A combination of tools support company-wide collaboration, which include video conferencing, document sharing, instant messaging, social software, email and other similar technologies. Studies indicate that collaboration tools are helping organizations do more with less, increasing employee productivity cutting costs, improving service and speeding up results.

To help Hawaii’s businesses achieve their goals, Hawaiian Telcom has partnered with LifeSize Video to provide a wide range of collaboration tools to our customers. LifeSize’s rich video conferencing products are interoperable with common business software platforms, enabling users across the company to seamlessly connect over video, desktop clients and mobile devices. This allows company personnel to use a variety of communication services — including email, video, chat and phone — from a single user interface.

About LifeSize Video

LifeSize Video, a division of Logitech, believes in the power of video to help people do more while traveling less. The company designs and delivers high definition video communications products that provide a productive, true-to-life experience.

How Hawaiian Telcom’s Partnership with LifeSize Video benefits you:
  • Save time with one-stop shopping and a single point of contact
  • Productivity gains and cost savings from HD video calling in a collaborative environment
  • Powerful streaming, recording and auto-publishing capabilities
  • Scalability: LifeSize Video ensures solutions scale to meet company-wide needs
  • Ease of Deployment: Be up and running quickly

To find out more about Hawaiian Telcom and LifeSize Video, contact us today at 642-0934.



Time was, businesses had to rely on a variety of standalone security solutions to safeguard their valuable data and networks against a multitude of threats — solutions which were often costly, complex and difficult to manage.

For this reason, Hawaiian Telcom has partnered with Fortinet to offer our customers unified threat management (UTM) security solutions. Fortinet solutions provide businesses of all sizes with robust, unified and cost-effective security solutions that are easy to manage without compromising network performance and reliability.

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About Fortinet

Fortinet is a worldwide provider of network security appliances and a market leader in unified threat management. Fortinet’s products and subscription services provide broad, integrated and high-performance protection against dynamic security threats while simplifying the IT security infrastructure.

How Hawaiian Telcom’s Partnership with Fortinet benefits you:
  • Complete protection for today’s evolving networks, even for small businesses
  • A single, unified security solution that simplifies management and reduces cost
  • Cost-effectiveness. Easy manageability.
  • Automatic blocking of any malicious content or behavior
  • Top-performing security hardware delivered with Hawaiian Telcom’s customized professional services

Hawaiian Telcom is a leading Fortinet Platinum Reseller in Hawaii.

To find out more about Hawaiian Telcom and Fortinet, contact us today at 643-0934.