Premium Help Desk

Get the support you need anytime, anywhere.

Our technicians are available to support you, anytime, anywhere, with the IT needs of your business, whether it’s a one-time issue resolution or as a partner in your business’ ongoing hybrid IT approach. For one-time issues, connect to our technicians via chat or phone to resolve the problem quickly, affordably and securely.

Service Descriptions

Computer Tune-up

Improve device performance with installation and updates of important system software, file clean-up and system optimization. (Excludes trouble-shooting, training and hardware support.)

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Virus and Spyware Removal

Restore health to your PC with our Computer Tune-up followed by detection and removal of malware such as worms, Trojans, spyware and more. (Excludes training.)

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Computer Training

Our 30-minute, customized training session equips you with what you need to know to use your technology properly. (Excludes trouble-shooting and repairs.)

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Network Help

Let us help you set up and trouble-shoot your networked devices, including wireless configuration of device-to-device sharing. (Excludes hardware trouble-shooting and training.)

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Printer Help

If you're having printer issues, or just need to install a new one, we can help with remote setup, removal or repair of a printer or scanner. (Excludes hardware trouble-shooting and training.)

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Software Help

Improve productivity by ensuring that your software programs and suites are working as they should. (Excludes software licensing, media installation and training.)

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Software Setup

Get the most out of your software by letting us configure it for you properly from the start. (Excludes software licensing, media installation and training.)

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Data Backup

We can help you create a backup schedule or perform a backup to a cloud account or external device. (Excludes technology training and software troubleshooting.)

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Data Recovery & Migration

If you've lost data, we can help you recover it by utilizing your cloud storage account or external device. (Excludes technology training and software troubleshooting.)

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Email Help

We can help you create a backup schedule or perform a backup to a cloud account or external device. (Excludes technology training and software troubleshooting.)

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Mobile Device Help

Be more productive on the go with our help configuring or trouble-shooting your tablets and mobile phones. (Excludes hardware trouble-shooting and training.)

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