Hawaiian Telcom currently offers managed services via our Network Operations Center (NOC). Located in downtown Oahu, it is a state-of-the-art facility offering end-to-end network surveillance and monitoring to ensure optimal network performance.
Managed Services
We support and maintain your entire Organization with our revolutionary Managed Services portfolio.
24x7x365 Network Connectivity Monitoring
Our Network Monitoring Service never sleeps, and continuously monitors your network to insure maximum uptime. We take action as soon as a problem is detected.
Full Service Tier
Our most popular cost-saving service. We manage all of your Vendor relationships, freeing you to focus on running your business. Whether it's a piece of equipment, phone or network problem, we'll manage the issue through resolution.
The NOC is staffed with highly skilled, knowledgeable experts and provides a full suite of test, analysis, and surveillance tools allowing continuous monitoring of your network. This, paired with rapid response and resolution, helps maintain your mission-critical network communications 24 hours a day, 7 days a week.
Soon we will be expanding these services to offer enterprise customized reporting, fault monitoring/management, remote troubleshooting, trouble resolution and technician dispatch. This will provide a single point of contact that delivers real-time network support services and responds immediately to network problems.
Visit our Solutions Center Located in downtown Honolulu.