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Large Business & Government

Cyber Security and Protection

As a customer of Hawaiian Telcom’s Managed Security Services, the logs and events generated by security devices such as routers, firewalls and UTM appliances, are monitored and analyzed 24x7 by a team of highly trained professionals. If an incident is identified indicating that your network is compromised, Hawaiian Telcom analysts issue a Cyber Security Incident Report (CSIR) which describes the nature of the incident, the threat rating and justification, information about the attacker(s) and target(s) and recommended actions to mitigate the threat. The CSIR is delivered by email and an analyst calls you to ensure that you’re notified with all haste and that you and your staff are informed as quickly and thoroughly as possible. Our analysts then work with you to monitor the threat and the results of corrective measure until the incident is resolved. Hawaiian Telcom will implement any configuration changes necessary to mitigate a recurrence of the attack – with your approval, of course. Team with Hawaiian Telcom to augment your resources and ensure that your network is safe, secure and constantly under the watchful scrutiny of experts.

To find out more about our Cyber Security Incident Response, contact us today at 643-0934.