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Large Business & Government


Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service, and competitiveness.

The Power of the Hawaiian Telcom and Avaya Partnership

After over 20 years as a Nortel Elite partner, Hawaiian Telcom became an Avaya Silver Connect partner as a result of Avaya’s acquisition of Nortel Enterprise Solutions in December 2009. Hawaiian Telcom brings its industry experience with Nortel heritage solutions to help you seamlessly migrate to Avaya’s next-generation voice solutions. Together, we bring you an expanded portfolio designed to deliver the advanced communications capabilities you need to manage and grow your business in the most compelling and cost-effective way.

Nortel’s Elite status was the highest level attainable and demonstrates our product expertise and in-house support services. Now as an Avaya Silver Connect partner, Hawaiian Telcom has established a strategic partnership that enables us to protect your existing investment through an incremental transition from traditional time-division multiplexing (TDM) to today's Internet protocol (IP) and session initiation protocol (SIP) capabilities. We can also help you increase your investment value through new technologies and innovation offered by the new Avaya.

Recognition/Awards: Avaya Silver Connect Partner

To find out more about Hawaiian Telcom and Avaya, contact us today at 643-0934.