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Hawaiian Telcom Executive Team

Hawaiian Telcom is led by a strong, seasoned team with a wealth of communication, entertainment and other specialized expertise.

John Komeiji, President and General Manager

John Komeiji was named President and General Manager in July 2018, responsible for the overall leadership and management of Hawaiian Telcom’s operations and corporate staff.

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He previously served as Chief Administrative Officer and General Counsel, responsible for the company’s day-to-day business operations. His Administrative Services organization included the External Affairs, Government Affairs, Human Resources, Information Technology Systems & Order Management Systems, Legal, Project Management & Delivery, and Support Services teams. He joined the company in July 2008.

Prior to joining Hawaiian Telcom, Mr. Komeiji served as senior partner at Watanabe Ing & Komeiji LLP. His practice focused on the litigation of complex commercial, personal injury and professional liability matters.

He earned a Bachelor of Education degree from the University of Hawaiʻi at Manoa and a Juris Doctorate from Hastings College of Law.

In 2018, the Hawai‘i Venture Capitalist Association honored Mr. Komeiji with the Corporate Intrapreneur of the Year award. Mr. Komeiji was presented the University of Hawaiʻi Distinguished Alumni Award in 2011. A former Adjunct Professor of Law at the William S. Richardson School of Law, Mr. Komeiji taught Pretrial Litigation and received the Co-Adjunct Professor of the Year Award in 2002.

He is a past president of the Hawaiʻi State Bar Association and has served on the American Bar Association’s Standing Committee on Lawyer Competence. A member of the prestigious American Board of Trial Advocates, he is also a Bencher and a member of the Executive Committee of the American Inns of Court, Aloha Chapter.

Mr. Komeiji serves on numerous non-profit boards including as Board Vice Chair for Hawaiʻi Medical Service Association, as Board Vice Chair for Blood Bank of Hawaiʻi, as President of The 200 Club, and as a Board member of the Hawai’i Visitors and Convention Bureau. In the past, he served as Board Chair for the Rehabilitation Hospital of the Pacific and for the Boys and Girls Club of Hawaiʻi.

Su Shin, Chief of Staff

Su Shin was promoted to Chief of Staff in July 2018. A strategist, consultant and implementer, she provides strategic counsel to Hawaiian Telcom’s president and leadership team, and manages and directs key projects and initiatives.

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Prior to this, Ms. Shin, a seasoned senior strategic communications executive with more than two decades of experience, served as Executive Director of Marketing and Communications, responsible for all marketing execution and communications functions, including traditional/offline and online advertising, direct marketing, website management and development, social media, as well as strategic internal and external communications.

Ms. Shin joined Hawaiian Telcom in August 2013 as Executive Director of Corporate Communications, managing employee communications and public relations strategies and activities, with a focus on enhancing the company’s brand reputation and improving employee engagement. Prior to this, Ms. Shin served as Senior Vice President at Bennet Group, providing executive leadership at Hawaiʻi’s fourth largest public relations agency. In this role, she was responsible for developing and managing a team of professionals focused on providing strategic communications counsel to many of the state’s most prominent companies.

Ms. Shin also has extensive utility and telecommunications experience at Waimana Enterprises and the Board of Water Supply as well as having served as a broadcast journalist for KHNL-TV, Hawaiʻi’s NBC affiliate.

Ms. Shin graduated from McKinley High School before receiving her bachelor’s degree from the University of La Verne in California.

Committed to giving back to the community, Ms. Shin currently serves as an active trustee for Palama Settlement, a non-profit social service organization dedicated to improving the lives of keiki to kūpuna in the Kalihi-Pālama area.

Kevin Paul, Senior Vice President – Advanced Services

Kevin Paul leads Hawaiian Telcom’s Advanced Services teams, responsible for Professional & Consulting Services, Managed Network Services and Managed Security Services as well as Data Center and cloud-based services.

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Mr. Paul also focuses on critical corporate projects, including cross-market optimization and cross-business unit integration. He joined Hawaiian Telcom as Senior Vice President – Technology in August 2011, responsible for the architecture, planning, engineering and support of the company’s network and systems.

Mr. Paul has held leadership technology roles for more than 35 years. Prior to joining Hawaiian Telcom, he served as Vice President of Content Engineering & Development for Level 3 Communications where he managed architecture, engineering, development, test and tier IV support of Level 3’s Content Delivery Network and Vyvx video broadcast network. He joined Level 3 as Vice President, Softswitch Engineering, Development and Deployment in 2000, and also served as Vice President of Network Integration.

Prior to this, Mr. Paul was Director of MCI Worldcom’s (now Verizon Business) Call Processing Infrastructure, and also held numerous positions in Systems Engineering including Intelligent Call Center Application Development and Data Network Application Development.

Mr. Paul holds nine patents: six in the area of Fraud Detection and Neural Network technology and three in the area of Content Delivery Networks with Deep Caching Infrastructure.

He earned a Bachelor of Arts degree in Computer Science from Rutgers University in New Brunswick, New Jersey.

Mr. Paul currently serves as a member of the Advisory Council for the College of Engineering at the University of Hawaiʻi at Mānoa.

Ron Beerman, Vice President – Network Operations

Ron Beerman is Vice President of Network Operations for Cincinnati Bell and Hawaiian Telcom. Mr. Beerman is responsible for technology and service management functions, including the Network Operations Center, planning and engineering, Central Office support, and technology at the heart of our residential, business, and wholesale services.

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Mr. Beerman joined the company in 1996. Prior to his current position, Mr. Beerman served as Vice President of Wireline Operations. Mr. Beerman has also served in leadership positions within Information Technology, Call Center Operations, Network Operations, Managed Services, and Field Operations.

Mr. Beerman holds a bachelor’s degree from Miami University and an MBA from Xavier University. Mr. Beerman serves on the Board of Directors for Camp Joy in Clarksville, Ohio, and has served as chair for several successful corporate fundraising campaigns, including the 2016 United Way campaign, which raised over $1.8 million dollars.

Greg Chamberlain, Vice President – Field Services

Greg Chamberlain was named Vice President – Field Services in July 2018 and is responsible for Hawaiian Telcom’s Central Office, Dispatch and Field Operations (installation, repair and construction technicians) teams, and the company’s Network Support Services Operations Center.

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Previously he served as Vice President – Network Operations, a position with a similar scope that he was promoted to in February 2016.

He joined Hawaiian Telcom in June 2013 as Executive Director – Service Architecture and Engineering where his responsibilities included inside and outside plant engineering, network build program and network change management.

Prior to joining Hawaiian Telcom, Mr. Chamberlain served as Executive Director – Network Engineering for SureWest Broadband (now part of Consolidated Communications). He spent more than 10 years with SureWest where he was instrumental in the company’s successful deployment of IPTV over fiber. He also held management positions in network operations and engineering at WINfirst (now part of Consolidated Communications) and SBC Communications (now part of AT&T).

Mr. Chamberlain began his career in telecommunications 35 years ago as a service technician for Pacific Bell in Oakland, California. He moved on to become a splicer, then a supervisor and worked his way up the organization into outside plant engineering, focusing on high capacity management and wireless network build-outs, and later network system design and fiber deployment.

Born and raised in California, Mr. Chamberlain earned a bachelor’s degree in Physical Geography from the University of California at Berkeley.

Jason Fujita, Vice President – Consumer Sales

Jason Fujita was named Vice President – Consumer Sales in July 2018, responsible for the sales of all entertainment and communication services to business and residential customers.

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An experienced sales executive, he previously served as Vice President – Consumer Sales and Product Marketing, responsible for Hawaiian Telcom’s Consumer Sales and Service Center for residential customers, Public Communications, and the sales organizations for Hawaiian Telcom TV, Multi-Dwelling Unit and Wireless.

Mr. Fujita joined Hawaiian Telcom (then GTE Hawaiian Tel) in 1997 as a Major Account Executive for business sales, developing strong relationships within Hawaiʻi’s growing small-to-medium-business market. In 2006, he was promoted to Business Sales Manager where he created strategic partnerships with service vendors such as Cisco and Nortel to improve service and reduce costs, and developed a training program for business account managers. Two years later he advanced to Senior Manager – Business Sales Center and Small Business Sales, overseeing the company’s business call center and small business account managers.

An ʻIolani School graduate, Mr. Fujita holds a Bachelor of Science degree in Civil Engineering from Santa Clara University. He is also a graduate of the 2014 class of the Pacific Century Fellows.

In 2018, Big Brothers Big Sisters Hawaiʻi honored Mr. Fujita with the Big Brother of the Year award. In 2014, Hawaii Business magazine named him as one of 20 for the Next 20 People to Watch. He is also a 2012 recipient of Hawaiian Telcom’s quarterly Hui Lanakila Award for exemplifying the company’s FAST values -- Fierce Resolve, Aloha Spirit, Superior Service, and Trustworthiness.

Mr. Fujita currently serves on numerous non-profit boards including the Aloha Council of the Boy Scouts of America, Chamber of Commerce Hawai‘i, Hawaiʻi Employer’s Council and Hawaiʻi Literacy. He also serves as a big brother for Big Brothers Big Sisters Hawaiʻi.

Patrick McDonough, Vice President – Strategic Operations

Patrick McDonough is Vice President of Strategic Operations for Cincinnati Bell and Hawaiian Telcom. Mr. McDonough leads operations for Hawaiian Telcom’s Shared Services. Groups encompassed within Shared Services include: logistics, procurement, real estate (portfolio management and operations), fleet, safety, and security.

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Mr. McDonough is responsible for long-term financial planning in Hawaii and implementation of financial measures in day-to-day operations for improved responsiveness to market demands and operational efficiencies. He is also responsible for fully supporting Hawaiian Telcom through the identification and adoption of best practices, as well as identifying, measuring, and securing synergies.

Prior to his current position, Mr. McDonough served as Vice President of Business Operations. Mr. McDonough joined the company in 1999 as Controller, then acting CFO, of the company’s wireless division, and has held a series of executive positions.

Mr. McDonough holds a bachelor’s degree from Wilmington College and is a certified public accountant. Mr. McDonough is active in the community and dedicated to giving back. He is an avid volunteer and has journeyed on mission trips to Barbados and Appalachia. Mr. McDonough has served on nonprofit boards and finance committees to support multiple charities.

Ben Morgan, Vice President – Service Activations

As Vice President – Service Activations, Ben Morgan is responsible for the delivery and activation for all of Hawaiian Telcom’s Business and Consumer products, including order entry, provisioning, circuit design, process and systems support, and installation coordination. He is also responsible for leading and guiding the Customer Experience program.

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Previously Mr. Morgan served as Vice President – Customer Care and Network Reliability, a position he held since March 2014. He joined Hawaiian Telcom in October 2011 as Director of Customer Care, bringing with him more than a decade of technology and telecommunications experience. In March 2012, he took on an expanded role as Executive Director – Customer Care.

Before joining Hawaiian Telcom, Mr. Morgan served as Vice President – Voice Services for MegaPath, Inc. in Seattle, Washington. Prior to that, he held management and senior management positions at Speakeasy Inc. (now part of MegaPath Corporation). Mr. Morgan began his professional career at Amazon.com in 1999.

He earned professional certification in call center management from the International Customer Management Institute (ICMI).

Mr. Morgan currently serves on the State of Hawai‘i Enhanced 911 Board.

Karen Rohrkemper, Vice President – Product

Karen Rohrkemper is Vice President of Product for Cincinnati Bell and Hawaiian Telcom. Ms. Rohrkemper is responsible for business, wholesale and consumer products, product strategy, and revenue, as well as driving the company’s Fiber to the Home (FTTH) plan.

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Ms. Rohrkemper joined the company in 2002. Prior to her current position, Ms. Rohrkemper served as Vice President of Network Planning and Operations. Her background includes sales, channel management, product management, product development & launch, marketing, wireless voice/data services, data analytics, fiber/copper planning/engineering, construction, and workflow management.

Ms. Rohrkemper holds a bachelor’s degree from Northern Kentucky University. She is an active EMT and member of the Northern Kentucky Medical Reserve Corps.

Sunshine Topping, Vice President – Human Resources and Culture Office

Sunshine Topping was named Vice President - Human Resources (HR) and Culture Office in July 2018. A seasoned HR executive with nearly two decades of experience, she oversees the company’s HR, benefits, employment and HR information systems (HRIS), labor relations, organizational development and training functions, and strategic culture initiatives. She joined Hawaiian Telcom as Vice President of Human Resources in June 2015.

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Prior to joining Hawaiian Telcom, Ms. Topping served as Chief Human Resources Strategy Officer for ‘ike, a Hawai‘i-based technology company where she was responsible for guiding HR within the family of companies, including strategic staffing, benefits alignment, employee engagement activities, and leading the rebranding initiative for the parent company.

Prior to this, Ms. Topping served as Senior Director of Recruitment for Hawaiian Airlines. Among other accomplishments, she launched their recruitment department, conducted a comprehensive needs assessment and created innovative workforce development plans.

Hawai‘i Business Magazine named Ms. Topping as one of 20 for the Next 20: Hawai‘i’s People to Watch in 2017. In 2010, Governor Neil Abercrombie appointed her to serve on his cabinet as the State’s Director of the Department of Human Resource Development, where she managed labor and employee relations, recruitment, training, workers compensation, organizational development, legislation and the departmental budget.

Ms. Topping also has extensive HR experience at telecommunications and technology companies both in Hawai‘i and on the mainland, including at Sandwich Isles Communications, Adtech/Spirent Communications, and The Boeing Company.

Born and raised in Hilo, Ms. Topping graduated from Hilo High School before receiving her bachelor’s degree from the University of Colorado, Boulder. She is also a certified Senior Professional Human Resources.

Committed to giving back the HR industry and to the community, Ms. Topping currently serves as an appointed member of the State Workforce Development Board. She is a Board member of the Society of Human Resource Management – Hawai‘i Chapter, Ho’okua’aina, a non-profit organization that uses Hawaiian traditions of kalo (taro) cultivation to improve the lives of today’s youth and build a health community, and the Native Hawaiian Legal Corporation. She is also a member of Hālau Kupukupu Kealoha.