February 5, 2015
Online Billing Email Address Change:
Starting February 8, 2018 emails regarding Hawaiian Telcom Online Billing will be sent from firstname.lastname@example.org. In the past, these emails were generated from email@example.com. This change will affect all email notifications regarding your monthly invoices, automatic bill payments and billing profile updates.
Service Center Location Move
Starting December 15, the Pearl City Service Center location will be closing as Hawaiian Telcom will be opening a depot location in Kapolei (91-979 Kamaaha Avenue) on December 16. Depot business hours will remain the same.
Bill Block Service
Hawaiian Telcom offers Bill Block service free of charge to prevent unauthorized, non-telecommunications charges on our business customer's bills. To sign-up, call 643-4411.